TrustRadius: an HG Insights company

Databox

Score10 out of 10

22 Reviews and Ratings

Top Performing Features

  • Pixel Perfect reports

    Pixel Perfect reports are highly-formatted reports with graphics and ability to preview the report before printing.

    Category average: 8.2

  • Report sharing and collaboration

    Report sharing and collaboration is the ability to easily share reports with others.

    Category average: 8.5

  • Customizable dashboards

    Customizable dashboards are dashboards providing the builder some degree of control over the look and feel and display options.

    Category average: 8.5

Areas for Improvement

  • Report Versioning

    Report versioning is the assignment of version numbers to each version of a report to help in tracking.

    Category average: 8.4

  • Delivery to Remote Servers

    Ability to deliver reports to remote servers

    Category average: 8.2

  • Location Analytics / Geographic Visualization

    Location analytics is the visualization of geographical or spatial data.

    Category average: 8

Dashboards FTW

Pros

  • Dashboard creation
  • Tons of integrations
  • Visuals

Cons

  • Always could use more integrations
  • Can get a little pricey

Return on Investment

  • It has helped us to show our value to clients
  • Easily digestible dashboards make it easy to understand what you're looking at

Alternatives Considered

Cyfe and by Traject

Great product

Pros

  • Create dashboards from a variety of data sources.
  • Set & track goals based on the data and metrics provided.
  • Send alerts and scorecard updates to Slack and email automatically.

Cons

  • More direct integrations so we don't have to rely on Zapier (ChartMogul would be great).
  • Deeper integrations with certain partners to provide more options (mainly ActiveCampaign & Intercom).

Return on Investment

  • Saved time by not spending hours creating weekly reports.
  • Insights into how we're trending towards goals we've set.
  • Slack integration allows whole team to get updated on autopilot.

Alternatives Considered

Geckoboard

The Dashboard Reporting Tool You've Been Looking For

Pros

  • Easy to read dashboards - This allows a user to communicate information quickly.
  • Reporting for your needs (Daily, Weekly, Monthly) - This allows you to set the reporting structure that works for you.
  • Easy to connect software - With a few simple clicks you can connect a large number of software programs.

Cons

  • Reminders to update goals - It would be nice if every quarter or so it would remind you to adjust any goals as needed.
  • Change the layout of reports on the dashboard - While not super difficult, it did take me a while to figure out how to move the reports around so it was just right.
  • More templates with multiple sources - It would be nice to see more templates with multiple sources. While you can edit and add your own, it would be nice to see more of the common ones.

Return on Investment

  • We've been able to better understand how everything relating to marketing has been doing, allowing us to make better decisions.
  • We've been able to also make decisions that impact other departments in a good way from the information we gather from the reports.
  • In general, just the time savings have been huge for us. I don't have to spend time putting reports together and we don't have to go through 3 reports to get the same information.

Alternatives Considered

HubSpot

Other Software Used

HubSpot, HubSpot CRM, HubSpot Sales, WordPress, Smartlook

Databox Brings Reporting Into the 21st Century

Pros

  • Databox provides unique capabilities for displaying reporting requirements.
  • Databox allows users to connect multiple data sources into a single view, avoiding the need to log in to multiple software packages to access reporting in different formats.
  • Databox lets people without access to certain reporting sources the ability to view reports from a web link, without requiring login credentials.

Cons

  • Databox needs to expand their API connectors for existing connections.
  • Databox needs to expand their available connectors to a larger list of source providers.
  • Databox needs to make report setup and connection to different data sources more intuitive.

Return on Investment

  • Databox has helped us streamline our reporting process, reducing manual entry and time invested to generate reporting. This has saved many hours of labor per month, reducing costs of reporting, and freeing up resources to spend allocatable time on other important items.
  • Databox has improved the visibility for sales and marketing performance, increasing trust and alignment with our clients.

Alternatives Considered

Grow.com

Other Software Used

SEMRush, Google Analytics, LeadGnome

Beautiful Reporting, Made Easy

Use Cases and Deployment Scope

Databox is being used at our marketing agency for clients that use HubSpot, Google Analytics and other tools. It's not being used for magazines and companies we work with on a project-by-project basis. It addresses business problems of inefficient reporting and combining multiple data sources into one report with multiple metrics.

Pros

  • Combining and integrating with data sources
  • Beautifully displaying metrics
  • Customizing metrics and visualization styles
  • Time range filtering

Cons

  • Finicky editing tools
  • Custom reporting is more expensive
  • Limited visual customizations

Return on Investment

  • Better visualizations for what we're doing
  • Improved efficiency when building reports
  • Automating metrics

Alternatives Considered

Tableau Desktop and Google Analytics

Other Software Used

Google Analytics, BrightEdge