TrustRadius Insights for Darktrace are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Comprehensive AI-based NDR solution: Users have found Darktrace to be a comprehensive AI-based network detection and response solution. Several reviewers appreciate its ability to detect anomalies in user behavior as well as network infrastructure like routers, servers, and endpoints.
Effective prevention of malicious traffic: Many users highly appreciate Darktrace's autonomous AI model detection and response capabilities. They applaud its effectiveness in preventing, containing, and quarantining malicious traffic in the corporate network.
Valuable security features: Darktrace's ability to block malicious attachments and phishing emails is regarded as a valuable feature by users. They find it reassuring that Darktrace provides excellent security to corporate email systems, enhancing overall cybersecurity measures.
Darktrace is used across almost all of my organisation. It allows constant monitoring across all of our networks, and because it has the ability to learn "normal" behaviour for your network, it triggers alerts when it sees behaviour outside of this range. It's allowed thorough monitoring of our systems, 24/7. You can download packet captures, which can then be loaded in to wireshark, of traffic from devices on the network, and the data for these captures are held for some time as well - the exact time varies depending on the amount of traffic, but I've normally been able to retrieve traffic data from a few weeks previously when needed. There is also a mobile app that you can configure to allow monitoring of alerts on your phone. On a few occasions in the past, when something alerted that was potentially damaging to the network (such as a malware outbreak at one site), a Darktrace employee contacted me directly to let me know that there was something potentially high priority going on.
Pros
Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
Cons
There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
Likelihood to Recommend
Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
VU
Verified User
Engineer in Information Technology (Aviation & Aerospace company, 501-1000 employees)