Best Website for helping businesses to collect, manage and share their customers feedback
Use Cases and Deployment Scope
CustomerAdvocacy.com is a tool to help you grow your business through social media. It gives you the ability to automatically respond to Twitter mentions, Facebook comments and emails with personalized messages from your company's account, making it far easier for users to reach out and engage with your brand.
Pros
- Easy to use
- Easy to implement
- Easy to integrate
- Secure and Reliable
Cons
- It is little slow
- Sometimes lags in reporting
- Pricing is little high
Most Important Features
- Makes it easy to create a customer base that really supports your marketing goals
- User friendly
- Good statistics
Return on Investment
- Compatible with other tools
- The best thing about the app is how easy it is to quickly target challenges for a
- specific subset of our customers.
- The customer service we received when implementing the software was incredible. we have not had to contact customer service for any product flaws or issues yet. Badges & rewards are a nice touch as well.
Alternatives Considered
Influitive
Other Software Used
Google AdSense, LogicMonitor, Givelify