Cube Retail Trade Reviews & Insights

Score8.9 out of 10

62 Reviews and Ratings

Community insights

TrustRadius Insights for Cube are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive and Easy to Use: Many users have found the platform intuitive and easy to use, comparing it to familiar programs like Excel and Google Sheets. They appreciate that there is no need to learn a new programming language or complicated portals.

Excellent Customer Support: The support team has received praise from several users for their dedication and availability. Users mention having a dedicated representative always available for help. They also find the support articles genuinely useful and appreciate that the team is open to product feedback.

Flexible Platform with Customization Options: Users appreciate the flexibility of the platform, mentioning that they can easily create and adjust dimension hierarchies for accounts. They also like the ability to create custom reports on the fly and map financial information as needed.

Cube Reviews

4 Reviews

Retail TradeRetail4

GodirectRock

Rating: 3 out of 10

Incentivized

August 28, 2023

Use Cases and Deployment Scope

The customer service and account manager are very helpful and responsive throughout the course. However there are still issues with connector between Netsuite and CUBE after over 8 months from signup. The so-called direct integration hasn't really been working. It requires manual fix every time after I initiate an uploaded. The team hasn't been able to troubleshoot the root cause until now.

Pros

Excellent customer service

Cons

direct connection should be working every single time seamlessly

Likelihood to Recommend

CUBE probably works better on excel based data without any integration of other software. Based on my experience so far the connector with other software is very buggy.

Lili Wang

Controller in Finance and Accounting at Go Direct Inc (Retail, 11-50 employees)

Vetted Review

1 year of experience

Great product that has vastly improved our FP&A function!

Rating: 10 out of 10

Incentivized

August 21, 2023

Use Cases and Deployment Scope

We use for financial reporting. We import our GL data and then use Cube to update a portfolio of reports and slide decks. Specifically we use to get granular data on profitability with the click of refresh button where as before there was multiple data pulls and copy and pastes to get the same level of detail.

Pros

It quickly aggregates and slices data in the format we need. Even when that data is too large for excel or other tools.
It has flexible hierarchies so that we can make a variety of reports using similar information.
The support team is always quick help and resolve issues.
Cube uploads data from set connection on a schedule you set allowing you to always up to date information.

Cons

It could have better data visualization.
It could import large data sets faster.
It can more quickly update google sheets.

Likelihood to Recommend

For quickly updating slides and reports with the most recent GL data. Especially useful when there are complex relationships between accounts that need separate hierarchies for different reporting audiences. With the ability to schedule upload jobs you know that your reports that you send out will always have the most recent information from your system.

Verified User

Analyst in Finance and Accounting (Retail company, 201-500 employees)

Vetted Review

Cube: great product and excellent customer service

Rating: 10 out of 10

Incentivized

August 17, 2023

Use Cases and Deployment Scope

Cube is used for financial planning, budgeting, performance analysis, and all other monthly / adhoc tasks. Our FP&A team uses cube for all financial analysis and has proven to be incredibly valuable for our team. Cube helps our team become more efficient and organized with quick fetching of data, model version control, and collaboration.

Pros

Function within excel
Budgeting version control
general ledger organization

Cons

quick refreshes of data templates
importing data quickly
drilldown of accounts

Likelihood to Recommend

I really enjoyed working with the support team at Cube. The implementation process was very efficient. In two weeks our company was up and running with Cube thanks to the support team. Once starting to use the product most of the features are intuitive and easy to learn. Areas that were pain points the support team worked as hard as they could to provide us with a solution.

Ethan Kutner

Director of Financial Planning and Analysis in Finance and Accounting at Edge Fitness LLC (Retail, 1001-5000 employees)

Vetted Review

1 year of experience

Less time building reports = more time analyzing

Rating: 9 out of 10

Incentivized

June 11, 2022

Use Cases and Deployment Scope

Cube helped us accelerate our results analysis by running and updating reports in one click. Easily syncing with our QuickBooks Online accounting system and easily structured to link with our Tableau reporting system. We build reports through Cube and can easily rerun them on a monthly basis and get our new results in.

Pros

Syncing with QBO
Facilitate on reports creation
Provide more time for analysis

Cons

Dashboard reporting

Likelihood to Recommend

It is perfect for scaling companies that like to run multiple scenarios based on sales and expenses forecasts. It also avoids the cost of jumping to an ERP if you are satisfied with running your accounting to QuickBooks Online. We can easily review updated data and compare actuals to budgets or re-forecasts values.

Verified User

C-Level Executive in Finance and Accounting (Retail company, 51-200 employees)

Vetted Review

1 year of experience

Loading Reviews List....