CrowdStrike Falcon Reviews & Insights

Score9.1 out of 10

299 Reviews and Ratings

Community insights

TrustRadius Insights for CrowdStrike Falcon are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

AI/ML-based detections: Users have consistently praised the clear presentation on the dashboard and easy filtering options based on various criteria like hostname, detection name, severity, date, and time. Many users find this feature to be highly intuitive and effective in managing security alerts.

Full process chain tracing: The ability to trace the complete process chain instead of just showing the source file or script is highly valued by reviewers as it significantly aids in identifying and addressing main security concerns promptly and accurately.

Enhanced security measures: Users appreciate the network segmentation for hosts and servers using firewall capabilities, USB blocking by the sensor, and IDP alerts from different domains. These features are seen as beneficial for strengthening overall security measures within their environments.

CrowdStrike Falcon Reviews

43 Reviews

Mid-sized Companies (51-1,000 employees)

CrowdStrike Falcon Complete - It really is complete

Rating: 9 out of 10

Incentivized

August 1, 2025

Use Cases and Deployment Scope

My organization uses CrowdStrike Falcon to monitor and protect all of our endpoints. This provides the team insight into any potential malicious activity based upon scripts spawning from word or excel files. CrowdStrike Falcon allows the team to get detailed analysis and records of the who, what, when, where and why that other solutions could not provide.

Pros

Granular Details
Kill Chain Analysis
Minimal impact to users

Cons

Transparency into the global outage 1-2 years ago
For a new tech, there is sometimes too many details
If there could be an AI guiding a tech where to look/review next.

Likelihood to Recommend

CrowdStrike Falcon is well suited for any size of environment. Large to small, CrowdStrike Falcon does an amazing job. The ability to have the same security as a fortune 500 company and have a solution that sees the same threats that they are seeing is amazing. I do not think that there is a company or environment that wouldn't benefit from the CrowdStrike Falcon solution.

Verified User

Manager in Information Technology (Financial Services company, 201-500 employees)

Vetted Review

4 years of experience

CrowdStrike Review

Rating: 8 out of 10

Incentivized

August 1, 2025

Use Cases and Deployment Scope

We use CrowdStrike for our EDR solution. They have been a great partner to work with!

Pros

Malware Detection
Next Gen SIEM

Cons

I would like the Next Gen SIEM to have more API integrations
It would be nice if the Next GEN SIEM had a natural language search capabilities

Likelihood to Recommend

CrowdStrike is a great EDR tool. I would like to see their next GEN SIEM have more features.

Henry Garcia

Cybersecurity Engineer in Information Technology at ZO Skin Health (Pharmaceuticals, 501-1000 employees)

Vetted Review

2 years of experience

An EDR that you must consider

Rating: 9 out of 10

Incentivized

July 31, 2025

Use Cases and Deployment Scope

CrowdStrike allow us to have more confidence when we go to cloud and whenever our endpoints have multiple touchpoint to the outside world. As the company get bigger, threats such as phising and other malicious attack cannot be avoid. That is why we need an active forms of defence where we can rely to help us detect, stop, limit the spread and asses damages if any and prepare us for remedial solution and actions. Their strengh are also in their services where it comes in handy after the incident or preventive way. Also, by adopting integration with other tools will boost both CrowdStrike and the other platform. Integration itself should not be a problem as CrowdStrike is a staple name in the cyber security area making adaptor and other integration are usually already ready out of the box

Pros

Detect
Find source of attack
After incident review

Cons

Android support
Ios support
BYOD scheame and personal devices

Likelihood to Recommend

Corporate and enterprise environment is the best entity to adopt it, but they have very minimal support for smaller and private business. Their top of the line license only available for company with the size of 300 and more endpoint while smaller business with limited IT resources will havr difficulties implementing it

Verified User

Manager in Information Technology (Insurance company, 51-200 employees)

Vetted Review

3 years of experience

A Product you can Trust

Rating: 10 out of 10

Incentivized

July 31, 2025

Use Cases and Deployment Scope

We have CrowdStrike Falcon Complete installed on all devices that a user can log into, so servers, desktops, laptops, etc. CrowdStrike does a terrible job of stopping anything that is unexpected and potentially dangerous, while not impacting the users ability to get their job done. Management is relatively straight forward and notifications are timely and informative

Pros

Block malicious or suspicious activity
Isolate computers, while still maintaining administrative access to troubleshoot
Alerting of activities and interceding on our behalf when warranted to isolate or remediate

Cons

Since we have CrowdStrike installed on all endpoints, and they are already capturing data, i wish the SIEM component was included, but It's a different service

Likelihood to Recommend

CrowdStrike is the gold standard in the endpoint security space. Even after the issue they experienced last year, no one that I speak to had indicated a desire to move aware from them. They provide a very high level of protection and their customer service department is very responsible and knowledgeable

Verified User

Director in Information Technology (Legal Services company, 501-1000 employees)

Vetted Review

5 years of experience

CrowdStrike Complete - MDR that helps

Rating: 8 out of 10

Incentivized

July 31, 2025

Use Cases and Deployment Scope

The Falcon Complete acts on our behalf when a problem/incident happens. they applied the policies for us and monitor the compatibility of windows patches with their agents.
The main case for the complete is - We have a team 27/7 that verifies the alerts/incidents for us.

Pros

24/7 Monitoring
Quick response - good SLA
Compatibility with many apps
Good heuristics

Cons

Interface is not so friendly
Support could community more with us
reporting is not the best

Likelihood to Recommend

they have room for improvement related to interface and reports, but overall product is good.

Verified User

Employee in Information Technology (Transportation/Trucking/Railroad company, 501-1000 employees)

Vetted Review

3 years of experience

Good product but small/medium business may not be the ideal customer.

Rating: 7 out of 10

Incentivized

July 25, 2025

Use Cases and Deployment Scope

We use CrowdStrike and Falcon Complete as our security partner. It is deployed across all desktop endpoints. It is one of our primary layers of defense with regard to security. It is managed by our head of security and some tasks are outsourced to other I.T. staff. We count on this product to increase our uptime with employees and, therefore, their productivity.

Pros

The false positives are minimal for our I.T. staff.
I think it's an innovative product.
There is a large user base, which gives us some confidence in their reliability.

Cons

Support - we are often tasked with running down problems rather than being directed by support.
The sales staff we have dealt with are not very responsive or timely.
I believe this is a product built for installations of 300 users or more.

Likelihood to Recommend

As I mentioned, I think it's built for larger infrastructures rather than small to medium businesses. Their price models seem to reflect that. For our number of users, it seems to be a little on the expensive side. I believe for that reason, it would scale well to thousands of endpoints. Their dashboard page is built well for an overview of security issues.

Verified User

C-Level Executive in Information Technology (Construction company, 51-200 employees)

Vetted Review

4 years of experience

CrowdStrike delivers Is the next level of protection.

Rating: 10 out of 10

Incentivized

July 24, 2025

Use Cases and Deployment Scope

We use CrowdStrike for XDR and Identity protection. We have a very distributed team; for us, it is very important to keep our assets protected, and to maintain a healthy AD, we rely on identity protection. We love the ease of use and the valuable insights and dashboards we receive from CrowdStrike. We compared it against other vendors, and the most complete was CrowdStrike. It features numerous third-party integrations for logs, elevating our SOC to the next level.

Pros

Endpoint protection.
Next Gen Siem.
Identity Protection.
CNAP

Cons

Offline protection.

Likelihood to Recommend

Falcon boasts numerous exciting features. In our case, we like that it has a lot of Intelligence, which allows us to detect different attack vectors and respond to them in a very timely fashion. Having the NGSiem, it will enable us to cross data, act on different alerts, and analyze them with a vast amount of data.

Verified User

C-Level Executive (Information Technology & Services company, 51-200 employees)

Vetted Review

Reseller

1 year of experience

CrowdStrike Falcon Complete you'll pay for best in class protection.

Rating: 8 out of 10

Incentivized

July 24, 2025

Use Cases and Deployment Scope

We are a business associate to many healthcare organizations, and rely on ingesting ePHI data for our software. We absolutley need "best in class" threat protection and mitigation to protect not only our business, but the hospitals and other healthcare entities we serve. CrowdStrike Falcon complete absolutely protects us and our clients, and provides the visibility and peace of mind into our systems we are looking for.

Pros

Threat protection
Threat Mitigation
Idenity protection

Cons

Customer Service / Tech assistance
Siloed functionality

Likelihood to Recommend

There is absolutely no doubt that CrowdStrike is an industry leader when it comes to cyber threat protection and mitigation. They are recognized for their capabilities and are widely used by many different organizations. However, the trade off is that you will pay for this premier service, as CrowdStrike does not come cheap, and every function is behind another add-on subscription. They also have a very mature document library and knowledge base, which you will find out and get to know every time you have a support question, as you are directed to it whenever you contact tech support.

Dan Clark

Senior Network and Security Administrator in Information Technology at MDaudit (Hospital & Health Care, 51-200 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

CrowdStrike Falcon: Cybersecurity’s AI-native platform

Rating: 10 out of 10

Incentivized

February 20, 2025

Use Cases and Deployment Scope

CrowdStrike Falcon is very good product for all types of organizations.we use CrowdStrike Falcon primarily for endpoint security and threat response.CrowdStrike Falcon features - Lightweight agent,single Console for all modules,easy to use,implement in minutes.traditional antivirus often struggle to detect sophisticated threats like ransomware,fileless threat, zero day exploits .CrowdStrike Falcon gives you rapid response with AL and ML and behaviour monitoring and improve security posture. CrowdStrike Falcon provides you autonomous endpoint protection,threat hunting,auto remediation.So overall CrowdStrike Falcon is value for money product.

Pros

Threat detection in real time.
Rapid response
comprehensive visibility
User friendly Interface
easy to deploy
Innovative road map

Cons

Make single policy for all os
costly for SMB
Need improvement in data protection

Likelihood to Recommend

CrowdStrike Falcon is very good product for detecting and response for sophisticated threat like ransomware ,fileless attack in compare for legacy anti virus .CrowdStrike Falcon is very suitable for endpoint protection but less suitable in data protection because it support only for windows and protect only two channels web and USB and customs regex in bit complicated.

Verified User

Engineer in Information Technology (Security & Investigations company, 501-1000 employees)

Vetted Review

3 years of experience

CrowdStrike Falcon

Rating: 9 out of 10

Incentivized

December 9, 2024

Use Cases and Deployment Scope

We use the CrowdStrike Falcon XDR platform with some of the addons, like IdP and spotlight, and find it works well as a complete solution for endpoint protection, as well as a SIEM. The IdP module integrates well with AD and Entra ID, and the workflows also integrate well enough with everything else via webhooks.

Pros

Endpoint Protection
Identity Protection
SIEM

Cons

Vulnerability and Patch Management
Integration with a lot of cloud services, like Meraki, require a local syslog server as a forwarder
All help articles and the knowledge base require a login every time

Likelihood to Recommend

Good for medium to large businesses, but small businesses would find it a bit too complex to set up and manage. You need to take the time to fine tune the settings and to manage and respond to detections, as well as build up a number of automated responses based on your particular risk strategy.

Verified User

Employee in Information Technology (Real Estate company, 51-200 employees)

Vetted Review

3 years of experience

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