Cookiebot by Usercentrics Information Reviews & Insights

Horrid. I have gone back and forth with their so-called customer service regarding the bogus variances of monthly charges. I'm forced to stick with this company as they continue to charge me $41 every month (their highest plan) saying I have more than 5,000 pages when I do not. Their page scanner scans unique search results as separate pages, which I believe is ludicrous. They won't offer a refund for the months of overcharging. To make matters worse, these thieves also have the arrogance to flash their annoying large logo on the consent pop-up, even though I'm a paying customer, which they make unnecessarily difficult to remove by forcing you to insert some code to the CSS of your website. How about just having the option to remove it in the settings like every other sensible company? They are criminals, fair and square. If they change the policies I've mentioned above, I will gladly revise this review. Until then, I stand by my comments.

Cookiebot is used in our web applications and websites in order to conform to GDPR regulations in the European Union. Cookiebot lets admins/development teams categorize the cookies used by their websites and applications and describe what type of information these cookies track. Cookiebot also allows admins and development teams to provide a consent dialog whenever users visit their sites. Finally, Cookiebot audits these cookies on a regular basis, in case cookies were added inadvertently or were modified in any way.

Cookiebot is well suited for any company that manages and/or maintains websites and applications, particularly with expectations of having European audiences. Even for non-European audiences, Cookiebot is a nice privacy tool that enables users to manage their cookie preferences. Cookiebot is not so well suited for teams that manage internal only applications and sites, it's primarily for public facing sites and applications.

We implemented Cookiebot as a mechanism to comply with GDPR legislation. The app runs on our marketing website and allows users to opt-out of certain types of tracking and cookies. The app provided us with a one-stop-shop of functionality needed to comply with GDPR. That being cookie-killing, the cookie declaration, as well as providing a link to easily review and change cookie consent at a later date. The other value that Cookiebot provides is the monthly cookie scan which looks at all the cookies on your website and generates a report of new and changed cookies. We download the HTML file each month and look at the list of cookies to determine if there are any that need to be re-classified. You'd be surprised how often third-party services change their cookies which get piped onto your website (I'm talking about you Intercom!), and Cookiebot catches them and automatically adds them to the cookie declaration.

Any situation where a business needs to implement user-level control and consent over cookies from a website or web app is a suitable place to implement Cookiebot. It has a great deal of flexibility in how you trigger/kill cookies, and in how the user can activate or view features like re-visiting the consent popup at a later date or viewing the cookie declaration. They've really made Cookiebot into a component for your existing website rather than a standalone app.