We're really happy with ControlUp
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
We are a single location accounting firm with a 100% VDI platform. We use ControlUp to manage, monitor, and troubleshoot this environment. We are also trying to use the ScoutBees module for user experience and uptime monitoring. We'll use ControlUp to help make resource allocation decisions going forward (e.g. how much RAM and CPU to allocate to VMs). We've already used it to reduce logon times.
Pros
- Easy to find information when troubleshooting a problem
- Information is clearly presented
- Information is easy to arrange (sort, filter, drill down)
- Information provided is useful out of the box but can also be customized
Cons
- It seems that there is a gradual transition occurring from one interface (a local program) to another (Web). This creates confusion at times.
- ScoutBees module has a problem with our version of Horizon, so we can't do a login test
- The local program for ControlUp uses a lot of resources
- The training session focus on very large environments, which we aren't. Might be good to offer SMB sessions separately.
Likelihood to Recommend
An environment where visibility of general performance metrics isn't currently done or is done with a system that is difficult to use (which was our case). An environment where resource allocation decisions need to be made (e.g. how much RAM and CPU to allocate to VM pools). An environment where a troubleshooting tool is needed (e.g. to answer the question, "Why is this person experiencing poor performance right now?")
Vetted Review
1 year of experience