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ContractWorks, An Onit Product

Score8.9 out of 10

10 Reviews and Ratings

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What is ContractWorks, An Onit Product?

ContractWorks aims to make executing, storing, and tracking corporate agreements easier and more accessible to businesses and teams of all sizes, by providing what they describe as a quick implementation, an easy-to-use interface, and pricing starting at $700/month for unlimited users. In addition to features needed to manage agreements, users get a team of support professionals to help get the most out of their contract portfolio.
  • Smart Document Tagging & Customizable Reporting - proprietary artificial intelligence automatically tags agreement type, parties, effective date, termination date, initial term, renewal term, and termination notice window, so you can quickly run reports to understand the contents of a contract portfolio
  • Alerts & Notifications - avoid missed renewals and expiration dates
  • Low, Transparent Pricing - unlimited users and support with all accounts
  • Built-In Electronic Signature - standard with all accounts, no cumbersome API

Categories & Use Cases

Media

Screenshot of ContractWorks can be used to create custom "tags" to track important contract information that becomes searchable and reportable.
Screenshot of In ContractWorks users can set unlimited notifications on any milestone date and receive email alerts for deadlines, or review alerts on a calendar.
Screenshot of With ContractWorks built-in electronic signature feature one can see the status of documents out for signature.
Screenshot of ContractWorks can be used to create reports on any data-point. The reports can be saved, scheduled, exported, and shared.
Screenshot of Contracts are dragged and dropped into the system.
Screenshot of ContractWorks allows users to create custom "tags" to track important contract information that becomes searchable and reportable.
Screenshot of ContractWorks offers a secure, central repository.

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Screenshot of ContractWorks can be used to create custom "tags" to track important contract information that becomes searchable and reportable.

Key Features

Learn about the best (and worst!) features ContractWorks, An Onit Product has to offer, as determined by TrustRadius' reviewers.
Based on 10 ratings of ContractWorks, An Onit Product's features
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Top Performing Features

  • Contract database

    Contracts are stored and organized in a central repository.

    Category average: 8.4

  • Contract search

    Users can easily look up contracts within the database.

    Category average: 8.3

  • Contract milestone reminders & alerts

    Users can schedule reminders and/or trigger alerts according to contract milestones.

    Category average: 8.1

Areas for Improvement

  • Tracking contract status

    Users can track the status of a contract as it moves through the approval process and beyond.

    Category average: 8.2

  • Contract sharing

    Users can easily and securely share contracts with internal users and external users. Contracts are accessible.

    Category average: 8.2

  • Custom contract reports

    Users can create custom reports about the status of contracts, contract timelines, efficiency, and revenue tied to contracts.

    Category average: 8

Reviews

What users are saying about ContractWorks, An Onit Product.
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Easy to use Product

John Dennis
Director of IT in Information Technology at NOLAN REAL ESTATE SERVICES, INC. (201-500 employees employees)

Use Cases and Deployment Scope

It is where our company houses all of its service contracts. It addressed the problem of all contracts being in one place.

Pros

  • Organizes documents[.]
  • Makes it easy to categorize them[.]
  • Makes it easy to find them[.]

Cons

  • N/A so far [I] have no changes.

Return on Investment

  • increased employee [efficiency.]
  • Able to find all contracts now[.]

Other Software Used

Yardi Voyager

Usability

ContractWorks from a DownUnder ViewPoint

Anastasia MicallefView profile
Facilities and Contracts Advisor in Corporate at Summerset Management Group Ltd (201-500 employees employees)

Pros

  • E-sign
  • KPI tracking
  • Notifications of key milestones

Cons

  • E-sign: Transferring of signatures would be ideal or the loading of a personal signature into the e-sign field rather than a generic signature being populated.
  • AI: The tagging does not pick up things nor does the software really learn what you want it to. There is a fair bit of manual data entry that has to be done.

Return on Investment

  • It has opened up a lot of time that contract managers/administrators wasted.
  • Added efficiencies and the ability to manage contracts remotely.

Usability

Efficient, user-friendly platform

Verified User
Professional in Legal (5001-10,000 employees employees)

Use Cases and Deployment Scope

Our company uses ContractWorks as our contract database. It is extremely user-friendly and allows for easy access and organization across different departments within the company.

Pros

  • User-friendly with training tools and webinars.
  • Responsive customer support.
  • Effective search tool to quickly navigate through documents.

Cons

  • A lot of manual entry needed when utilizing the e-signature function.

Return on Investment

  • increased efficiency for contract review across departments

Usability

Give it a spin, you won't regret it.

Verified User
Manager in Corporate (1001-5000 employees employees)

Use Cases and Deployment Scope

We implemented CW across the Firm to manage all the agreements excluding employment. We have been able to get a 95% hold of the agreements and, in time, to implement several measures to manage them more efficiently. Results have been excellent, CW is very easy to use and powerful at what it does.

Pros

  • Managing renewals[.]
  • Managing timed fee increases[.]
  • Easy storing and retrieval of contracts[.]
  • Manage roles to determine who sees what. Very granular.
  • [The] signature process is quite powerful, and because it's integrated comes with management.

Cons

  • Could use a more serious lift in communication to match its features. We are a law firm, not a startup.

Return on Investment

  • We have not evaluated the ROI, but considering the cost it has been great.

Alternatives Considered

Agiloft Contract Lifecycle Management, Onit Contract Lifecycle Management, Conga CLM (Conga Contracts), Coupa, Contract Assistant, Scout RFP and Zycus Procure to Pay Suite

Usability

User-friendly, flexible, and great support

Verified User
Manager in Corporate (201-500 employees employees)

Use Cases and Deployment Scope

We're using ContractWorks to centralize, organize and increase visibility on our supplier contracts. Previously, contracts were housed with various departments. Centralization allows us to see when one supplier provides multiple services across the Enterprise. Tagging Templates allow us to easily create alerts for term and language updates, as well as run reports for specific Ts & Cs.

Pros

  • The product allows you to grow into the features and price points. No additional charges for implementation support. We started with one department, then shared our positive experiences with other departments to gain wider acceptance.
  • Stellar customer support! Great variety with video, email, and phone assistance. Product training and tutorials are also readily available for self-service. The short (live or on-demand) webinars are quick, to the point, and very helpful to continually learn how to better use ContractWorks.
  • The flexible folder structure is super easy to set up and match needs for each department. Easy to navigate and drag & drop to load documents.
  • ContractWorks account managers listen to customers and the organization responds with new and improved features.
  • ContractWorks continues to improve upon and expand platform capabilities

Cons

  • Bulk sending contracts/documents for annual updates and eSignatures
  • I haven't gotten the hang of creating Reports. It's still mostly trial and error for me.

Return on Investment

  • Able to access contracts without challenges when staff changes
  • Milestone alerts allow us to be proactive rather than reactive for renewals
  • Better document version control to keep all Ts & Cs up to date.
  • Ability to 'match' or identify related documents

Alternatives Considered

Agiloft Contract Lifecycle Management

Other Software Used

Microsoft Teams, Atlassian Jira Align (formerly AgileCraft), PairSoft (PaperSave + Paramount Workplace)

Usability

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