TrustRadius Insights for ContractWorks, An Onit Product are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Powerful E-sign Feature: Users have consistently praised the product's powerful e-sign feature, which they find to be highly effective and seamlessly integrated with the management system. Many reviewers have mentioned that it has significantly improved their document signing process.
User-Friendly Interface: Numerous reviewers have expressed their satisfaction with the user-friendly and intuitive interface of the product. They appreciate how easy it is to navigate and use, making it effortless to teach others. The intuitive design has been particularly helpful for new users in quickly adapting to the system.
Unlimited Document Storage: Reviewers highly value the unlimited document storage feature, as it allows them to store a large volume of documents without any limitations. This ensures that they can easily manage all their files in one centralized location without worrying about storage space constraints.
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ContractWorks, An Onit Product Reviews
2 Reviews
Professional, Scientific, and Technical ServicesLaw Practice1Human Resources1
We implemented CW across the Firm to manage all the agreements excluding employment. We have been able to get a 95% hold of the agreements and, in time, to implement several measures to manage them more efficiently. Results have been excellent, CW is very easy to use and powerful at what it does.
Pros
Managing renewals[.]
Managing timed fee increases[.]
Easy storing and retrieval of contracts[.]
Manage roles to determine who sees what. Very granular.
[The] signature process is quite powerful, and because it's integrated comes with management.
Cons
Could use a more serious lift in communication to match its features. We are a law firm, not a startup.
Likelihood to Recommend
CW does not promise to integrate with your payables, receivables, to revolutionize everything. [It does not feature Leaden] and delivers EXACTLY what [it] promises. If you need to manage your [contacts], store them securely (they use AWS, we never had a down moment in 3 years) and provide your company with the means to actually USE them for what they are (a source of revenue, not trouble) then CW is for you. If you want [software] that promises to plug in the space station look elsewhere ( I did that in a previous job, recommend buying aspirin in bulk). Also, be ready to spend a lot more for your trouble.
VU
Verified User
Manager in Corporate (Law Practice company, 1001-5000 employees)
We're using ContractWorks to centralize, organize and increase visibility on our supplier contracts. Previously, contracts were housed with various departments. Centralization allows us to see when one supplier provides multiple services across the Enterprise. Tagging Templates allow us to easily create alerts for term and language updates, as well as run reports for specific Ts & Cs.
Pros
The product allows you to grow into the features and price points. No additional charges for implementation support. We started with one department, then shared our positive experiences with other departments to gain wider acceptance.
Stellar customer support! Great variety with video, email, and phone assistance. Product training and tutorials are also readily available for self-service. The short (live or on-demand) webinars are quick, to the point, and very helpful to continually learn how to better use ContractWorks.
The flexible folder structure is super easy to set up and match needs for each department. Easy to navigate and drag & drop to load documents.
ContractWorks account managers listen to customers and the organization responds with new and improved features.
ContractWorks continues to improve upon and expand platform capabilities
Cons
Bulk sending contracts/documents for annual updates and eSignatures
I haven't gotten the hang of creating Reports. It's still mostly trial and error for me.
Likelihood to Recommend
When compared with other options for us, ContractWorks was easiest to understand, more affordable, and most flexible. Users of all levels could catch on quickly so acceptance of the tool is better.
VU
Verified User
Manager in Corporate (Human Resources company, 201-500 employees)