Contentstack Professional, Scientific, and Technical Services Reviews & Insights

Score8.8 out of 10

26 Reviews and Ratings

Community insights

TrustRadius Insights for Contentstack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Customization and Flexibility: Users have appreciated the platform's easy customization and flexibility, allowing them to tailor applications to specific business needs without constraints. This feature has empowered users to create tailored solutions that align closely with their unique requirements.

Support from Customer Success Manager: Many users have highlighted the great support they receive from the Customer Success Manager, indicating a high level of assistance and guidance provided. The personalized support has been instrumental in helping users navigate challenges effectively and maximize the platform's potential.

App Marketplace Variety: The extensive App Marketplace has been valued by users for offering a wide range of additional functionalities and integrations. With a diverse selection available, users can easily enhance their applications with various tools and integrations to optimize performance.

Reviews

3 Reviews

Professional, Scientific, and Technical Services

Future-proofing the next website

Rating: 8 out of 10

Incentivized

November 30, 2023

Use Cases and Deployment Scope

We needed to future-proof the next iteration of our website and be able to have non-website specialists contribute to uploading content. With Contentstack, we're able to really narrow down the user access and approval flows.

Pros

User roles and approval flows
Customisation
Easy user-friendly interface

Cons

Notification or recognition of duplicate images

Likelihood to Recommend

It's great for large companies with multiple brands and content across multiple sites.

While it's a great product, it's probably overkill if you're a smaller company with only one main website. However, it is future-proofing even if you have just one site.

Verified User

Team Lead in Marketing (Research company, 501-1000 employees)

Vetted Review

1 year of experience

A modern headless CMS that delivers

Rating: 10 out of 10

Incentivized

November 7, 2023

Use Cases and Deployment Scope

We use ContentStack to replace a legacy solution on prem, Sitecore. The scope of the use case was to replace a customers legacy website using Sitecore, in 10 languages, to Contentstack.

Pros

Presales support
continuous product improvement
technical support

Cons

additional analytics offering via the api
training and examples
updating SDK's to reflect technology changes

Likelihood to Recommend

Based on my experience ContentStack delivered on all of their promises from both a service, technology and account standpoint. The responsiveness did not decline after we became a customer.

Matt Madill

Directory of Web Development in Information Technology at Axis Cross Media (Marketing & Advertising, 11-50 employees)

Vetted Review

3 years of experience

Fantastic CMS, I'm sure I've not tested enough of its features

Rating: 7 out of 10

Incentivized

February 24, 2023

Use Cases and Deployment Scope

We used Contentstack in a pretty vanilla CMS setup. The client needed to be able to update the text content for their website without the requirement for Dev resource.

Frankly, I wasn't involved with the actual setup of the, but regularly contributed to the management of the content and layout.
I found Contentstack relatively straightforward to work with, albeit the handling of image uploads / conversion could do with a little streamlining.
It needs to be stated that whilst Contentstack was rock solid in use, the implementation of a CMS was perhaps overkill for a relatively simple website - the client however we're happy with the results.

Pros

Easy to manage once implemented
Good tools for the handling / conversion / compression of images.
Intuitive layout tools

Cons

Fiddly setup
The image tools, whilst good, are less than intuitive

Likelihood to Recommend

In the most recent project in which we used Contentstack, the client requested to host their text content via CMS so that their Content Editors could manage the text and layout without requirements for developer intervention.
Contentstack worked fine for this solution, however there is a worry that the solution was perhaps over engineered - as the site was relatively small and uncomplicated

Andrew Porritt

Business Analyst in Information Technology at AND Digital (Information Technology & Services, 1001-5000 employees)

Vetted Review

1 year of experience

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