TrustRadius Insights for Contentstack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Customization and Flexibility: Users have appreciated the platform's easy customization and flexibility, allowing them to tailor applications to specific business needs without constraints. This feature has empowered users to create tailored solutions that align closely with their unique requirements.
Support from Customer Success Manager: Many users have highlighted the great support they receive from the Customer Success Manager, indicating a high level of assistance and guidance provided. The personalized support has been instrumental in helping users navigate challenges effectively and maximize the platform's potential.
App Marketplace Variety: The extensive App Marketplace has been valued by users for offering a wide range of additional functionalities and integrations. With a diverse selection available, users can easily enhance their applications with various tools and integrations to optimize performance.
We needed to future-proof the next iteration of our website and be able to have non-website specialists contribute to uploading content. With Contentstack, we're able to really narrow down the user access and approval flows.
Pros
User roles and approval flows
Customisation
Easy user-friendly interface
Cons
Notification or recognition of duplicate images
Likelihood to Recommend
It's great for large companies with multiple brands and content across multiple sites.
While it's a great product, it's probably overkill if you're a smaller company with only one main website. However, it is future-proofing even if you have just one site.
VU
Verified User
Team Lead in Marketing (Research company, 501-1000 employees)
We use Contentstack to deliver content to our logged-in and non-logged-in channels, mobile and web. Mainly to deliver marketing content and description of our products. We have entire sites where all the content has been decoupled from the front end and we leave it all in CMS Headless. We also transferred all our FAQs content to Contentstack, so our business and content team can update it much more easily.
Pros
Content update
content omnichannel
content modeling
Intuitive interface, very easy to use
Cons
license control
consumption statistics of each content
Likelihood to Recommend
I strongly recommend Contentstack for sites and applications that need content that changes and content is published frequently. Example pages with product descriptions, blog, FAQ pages, stories. With Contentstack we were able to leave all creation and alteration of content to the business team, demanding less from the technology team. The use of Contentstack has helped a lot in communicating with our customers, allowing the business team to create and change content according to the market strategy.
VU
Verified User
Technician in Marketing (Financial Services company, 10,001+ employees)