Contentstack Reviews & Insights

Score8.9 out of 10

26 Reviews and Ratings

Community insights

TrustRadius Insights for Contentstack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Customization and Flexibility: Users have appreciated the platform's easy customization and flexibility, allowing them to tailor applications to specific business needs without constraints. This feature has empowered users to create tailored solutions that align closely with their unique requirements.

Support from Customer Success Manager: Many users have highlighted the great support they receive from the Customer Success Manager, indicating a high level of assistance and guidance provided. The personalized support has been instrumental in helping users navigate challenges effectively and maximize the platform's potential.

App Marketplace Variety: The extensive App Marketplace has been valued by users for offering a wide range of additional functionalities and integrations. With a diverse selection available, users can easily enhance their applications with various tools and integrations to optimize performance.

Contentstack Reviews

4 Reviews

Small Businesses (1-50 employees)

A modern headless CMS that delivers

Rating: 10 out of 10

Incentivized

November 7, 2023

Use Cases and Deployment Scope

We use ContentStack to replace a legacy solution on prem, Sitecore. The scope of the use case was to replace a customers legacy website using Sitecore, in 10 languages, to Contentstack.

Pros

Presales support
continuous product improvement
technical support

Cons

additional analytics offering via the api
training and examples
updating SDK's to reflect technology changes

Likelihood to Recommend

Based on my experience ContentStack delivered on all of their promises from both a service, technology and account standpoint. The responsiveness did not decline after we became a customer.

Matt Madill

Directory of Web Development in Information Technology at Axis Cross Media (Marketing & Advertising, 11-50 employees)

Vetted Review

3 years of experience

Contentstack delivers promise and helped [...] deliver their headless dream

Rating: 10 out of 10

Incentivized

November 7, 2023

Use Cases and Deployment Scope

We use Contentstack for content management on our [...] website. Contentstack has been able to help us address how we deliver content across our website in a way that allows us to merchandise and brand in every way our marketing and ecommerce department desires. This ranges from basic text and images to personalisation, business logic and campaign driven content to help improve conversion on our website. Not only do Contentstack provide the content but they deliver with reliability, great customer service and a user interface that has enabled our team to build/architect content with ease.

Pros

Enables us to build and architect content through the use of their easy to use software and user interface.
Customer service has been by far the most reliable and responsive in any vendor i've dealt with.
Listens to feedback and builds features and technical improvements that helps customers usability and experience.

Cons

Although there has been significant improvements in the journey to improving their user interface i still think there are some little quirks that could be resolved. nothing major or a deal breaker but would certainly help reduce friction. eg display of modular block list could be easier on the eye and have a description or a screenshot of what the block is or does so that content editors don't need to learn every block name and what it does.

Likelihood to Recommend

Contentstack gives you the ability to architect complex websites with simplicity. If you are building ecommerce websites with multiple regions and languages, Contentstack gives you that ability to migrate to a headless application very quickly without content limitations.

Richard Bilton

Director of Technology in Engineering at Leesa Sleep LLC (Retail, 11-50 employees)

Vetted Review

3 years of experience

View profile

Love Contentstack!

Rating: 9 out of 10

Incentivized

October 30, 2023

Use Cases and Deployment Scope

Contentstack is the backbone of our customer facing portals and our back end configuration tools. The product set addresses a critical element of our portfolio allowing us to dynamically manage consumer and internal user experiences with real time content management. The suite of products has allowed us to seamlessly integrate a custom set of applications into unified end user experiences.

Pros

Dynamic user driven content
Modular design
Automated deployment

Cons

White labeling

Likelihood to Recommend

Great product designed for scale with modern development principles

Verified User

Executive in Information Technology (Hospital & Health Care company, 11-50 employees)

Vetted Review

1 year of experience

Easiest way to centrally manage content.

Rating: 10 out of 10

Incentivized

October 29, 2023

Use Cases and Deployment Scope

We use Contentstack to run all composable media for our site - it's our main CMS and works in partnership with our headless UI solution. All content and editable messaging are run through Contenstack to show up on our site. A key component of our business is updated messaging to keep up with seasonal and market trends. We needed a solution that allows for quick, ad hoc, but still controlled content updates that we could get a large amount of the team to use. It's been incredibly helpful for us to make sure our site is always changing and up-to-date.

Pros

Extremely flexible to our needs, meets all use cases.
Easy to use, UI is very intuitive.
Easy for the whole team to manage content.
Support is helpful and responsive.

Cons

Mobile responsiveness, it's hard to edit content on the go.
More customization of display options, specifically for columns available to filter view entries.

Likelihood to Recommend

We've used Contentstack to great effect as our headless CMS. We have it connected to our custom UI, and it allows us to update content basically in real-time, with updates reflecting on the site within seconds. It's incredibly effective at allowing us to democratize content generation - we have team members from product, e-commerce, and marketing teams all simultaneously managing different types of content without conflict or issues. It's so flexible that we've never run into a use case that we can't build for.

Alex Tanck

VP, Digital Product Management in Product Management at Sommsation (Wine and Spirits, 11-50 employees)

Vetted Review

1 year of experience

View profile

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