Contentstack Reviews & Insights

Score8.9 out of 10

26 Reviews and Ratings

Community insights

TrustRadius Insights for Contentstack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Customization and Flexibility: Users have appreciated the platform's easy customization and flexibility, allowing them to tailor applications to specific business needs without constraints. This feature has empowered users to create tailored solutions that align closely with their unique requirements.

Support from Customer Success Manager: Many users have highlighted the great support they receive from the Customer Success Manager, indicating a high level of assistance and guidance provided. The personalized support has been instrumental in helping users navigate challenges effectively and maximize the platform's potential.

App Marketplace Variety: The extensive App Marketplace has been valued by users for offering a wide range of additional functionalities and integrations. With a diverse selection available, users can easily enhance their applications with various tools and integrations to optimize performance.

Contentstack Reviews

3 Reviews

Mid-sized Companies (51-1,000 employees)

Flexible Platform, Easy to Manage

Rating: 8 out of 10

Incentivized

March 11, 2024

Use Cases and Deployment Scope

Contentstack is used as our headless CMS platform for e-commerce sites.

Pros

Easy to customize, flexible platform
Great support from Customer Success Manager
Extensive App Marketplace

Cons

Localization/translation management within the system is difficult/manual
Bulk functionality is sometimes limited (i.e. only 20 entry publishes at a time, bulk export/import)

Likelihood to Recommend

Contentstack is great for building flexible marketing-focused stories and landing pages without developer needs (post-setup). As an e-commerce platform out of the box, it requires some thoughtful customization and is easy to create webs of references or otherwise messy data structures.

Verified User

Manager (Sporting Goods company, 201-500 employees)

Vetted Review

3 years of experience

Future-proofing the next website

Rating: 8 out of 10

Incentivized

November 30, 2023

Use Cases and Deployment Scope

We needed to future-proof the next iteration of our website and be able to have non-website specialists contribute to uploading content. With Contentstack, we're able to really narrow down the user access and approval flows.

Pros

User roles and approval flows
Customisation
Easy user-friendly interface

Cons

Notification or recognition of duplicate images

Likelihood to Recommend

It's great for large companies with multiple brands and content across multiple sites.

While it's a great product, it's probably overkill if you're a smaller company with only one main website. However, it is future-proofing even if you have just one site.

Verified User

Team Lead in Marketing (Research company, 501-1000 employees)

Vetted Review

1 year of experience

Model your content as you like.

Rating: 7 out of 10

Incentivized

October 29, 2023

Use Cases and Deployment Scope

We use Contentstack to create and localize landingpages for our webshops. We also use it to handle SEO texts and content elements on our commerce pages like PDP, Basket & Check-Out. Other than that, we use it to power our blog. We use scheduled publishing a lot to be able to plan our work, and we make content components that can handle structured content in order to automate graphical elements on the sites.

Pros

Flexible & Modular Content Models.
Scheduled Publishing.
Automation Hub.
3rd Party Connectors.

Cons

Very low rate limits on bulk-publishing entries & assets (10 entries in 10 locales limit).
Error messages that aren't meaningful to users,
Limits on number of asset folders.
No content types supporting building a website navigation.

Likelihood to Recommend

Contentstack is great at serving content to JAMstack frontends. Contentstack could improve the usability of the content editors, as well as the commercial model surrounding users. As content can be all of landing pages, SEO texts, assets, campaign pages, legal texts, and more, a lot of users need to access Contentstack just a little bit - but Contentstack charges per user rather than per concurrent user - which becomes quite expensive.

Tina Lykke Kristensen

IT Director in Information Technology at Sinful ApS (Retail, 51-200 employees)

Vetted Review

2 years of experience

View profile

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