Contentstack Reviews & Insights

Score8.9 out of 10

26 Reviews and Ratings

Community insights

TrustRadius Insights for Contentstack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Customization and Flexibility: Users have appreciated the platform's easy customization and flexibility, allowing them to tailor applications to specific business needs without constraints. This feature has empowered users to create tailored solutions that align closely with their unique requirements.

Support from Customer Success Manager: Many users have highlighted the great support they receive from the Customer Success Manager, indicating a high level of assistance and guidance provided. The personalized support has been instrumental in helping users navigate challenges effectively and maximize the platform's potential.

App Marketplace Variety: The extensive App Marketplace has been valued by users for offering a wide range of additional functionalities and integrations. With a diverse selection available, users can easily enhance their applications with various tools and integrations to optimize performance.

Contentstack Reviews

5 Reviews

Enterprises (1,001+ employees)

Contentstack Has Helped Us be Agile and Reduce Our Reliance on Website Builder Agencies

Rating: 8 out of 10

Incentivized

February 4, 2024

Use Cases and Deployment Scope

We use Contentstack as the CMS behind our website builder platform, which powers several content-driven websites across the business including our Corporate site. Across all the sites using this platform we have around 1.5 million visitors per year. We use Contentstack's Modular Blocks functionality and link those blocks to custom components in our website builder app. This allows non-technical users in the business to design and build their own websites without the need for them to write any code, and with components that are already styled according to our brand. This functionality allows Editors in the business to be in control, and to quickly and easily build and maintain entire websites without the need for involving a Development team.

Pros

The user interface is intuitive and cleanly designed.
The functionality is flexible which allows us to build our own application behind the CMS that meets business needs without being restricted by limitations in the CMS.
The service we get from our Account Manager and Technical contacts is excellent.

Cons

The accessibility of the User Interface, especially for screen-reader users, could be improved.
Introduction of a dark mode, or options for re-skinning the UI
More freedom to create deeper levels of nested Modular Blocks to fit our use case of Few Content Types & Many Entries

Likelihood to Recommend

Contentstack has flexible functionality which opens up a lot of possibilities for businesses with proactive web development teams to create their own website builder app to compete with 3rd party agencies. This is especially useful in a large enterprise where non-technical teams often turn to expensive outside agencies which cost more in the long run than an up-front investment into an in-house application.

Verified User

Professional in Information Technology (Entertainment company, 10,001+ employees)

Vetted Review

5 years of experience

A solid content management system with good tech

Rating: 9 out of 10

Incentivized

November 29, 2023

Use Cases and Deployment Scope

We use Contentstack to administer changes to our web applications. Items such as images, color, text, and data relationships are configured in Contentstack. This allows us to remotely change aspects of our sites without having to deploy a new version of our application. Contentstack also gives us the ability to put website changes into the hands of stakeholders outside of the technology department, where they can make and release changes as they see fit.

Pros

Content versioning across various environments
Good technical documentation
Flexible architecture that supports many use cases

Cons

In my opinion it's not very intuitive. I've found its difficult to understand how to best structure entries, especially if they are related
In my experience, entries can get difficult to understand if weren't the creator. It would be helpful to have some meta data around the entry itself and the fields within them in my opinion.
Integration with an A/B testing platform would be nice.

Likelihood to Recommend

Best suited for content and light configuration management. In my opinion, it's not the best for building dynamic components that will be used on a web page. It's best to just manage the content and hydrate the component from Contentstack. This makes sense to engineers but it's not as visual for stakeholders outside of engineering.

Brenden Tkach

Director of Engineering in Information Technology at Lazy Dog Restaurants (Restaurants, 1001-5000 employees)

Vetted Review

1 year of experience

Great Easy to use CMS

Rating: 8 out of 10

Incentivized

October 30, 2023

Use Cases and Deployment Scope

Our website platform is powered by Contentstack, which we find to be very useful. With Contentstack, creating page templates is easy and straightforward. We appreciate how it simplifies the process of designing a platform that is both simple and scalable, and eliminates the complexity of managing a CMS. The modular blocks functionality is a feature we love because it allows us to create reusable components that can be effortlessly dragged and dropped to create pages. Our organisation is passionate about automation, and we are impressed with the breadth of APIs and tools that Contentsack offers to help us manage our stacks via code.

Pros

Simple to use
Modular blocks
Range of API’s

Cons

No Terraform support

Likelihood to Recommend

Contentstack is great for teams that want to be able an easy to use CMS to build their content.

Verified User

Engineer in Engineering (Broadcast Media company, 10,001+ employees)

Vetted Review

6 years of experience

Fantastic CMS, I'm sure I've not tested enough of its features

Rating: 7 out of 10

Incentivized

February 24, 2023

Use Cases and Deployment Scope

We used Contentstack in a pretty vanilla CMS setup. The client needed to be able to update the text content for their website without the requirement for Dev resource.

Frankly, I wasn't involved with the actual setup of the, but regularly contributed to the management of the content and layout.
I found Contentstack relatively straightforward to work with, albeit the handling of image uploads / conversion could do with a little streamlining.
It needs to be stated that whilst Contentstack was rock solid in use, the implementation of a CMS was perhaps overkill for a relatively simple website - the client however we're happy with the results.

Pros

Easy to manage once implemented
Good tools for the handling / conversion / compression of images.
Intuitive layout tools

Cons

Fiddly setup
The image tools, whilst good, are less than intuitive

Likelihood to Recommend

In the most recent project in which we used Contentstack, the client requested to host their text content via CMS so that their Content Editors could manage the text and layout without requirements for developer intervention.
Contentstack worked fine for this solution, however there is a worry that the solution was perhaps over engineered - as the site was relatively small and uncomplicated

Andrew Porritt

Business Analyst in Information Technology at AND Digital (Information Technology & Services, 1001-5000 employees)

Vetted Review

1 year of experience

View profile

CMS Headless Contentstack - Great tool for content management

Rating: 10 out of 10

Incentivized

April 16, 2022

Use Cases and Deployment Scope

We use Contentstack to deliver content to our logged-in and non-logged-in channels, mobile and web. Mainly to deliver marketing content and description of our products. We have entire sites where all the content has been decoupled from the front end and we leave it all in CMS Headless. We also transferred all our FAQs content to Contentstack, so our business and content team can update it much more easily.

Pros

Content update
content omnichannel
content modeling
Intuitive interface, very easy to use

Cons

license control
consumption statistics of each content

Likelihood to Recommend

I strongly recommend Contentstack for sites and applications that need content that changes and content is published frequently. Example pages with product descriptions, blog, FAQ pages, stories. With Contentstack we were able to leave all creation and alteration of content to the business team, demanding less from the technology team. The use of Contentstack has helped a lot in communicating with our customers, allowing the business team to create and change content according to the market strategy.

Verified User

Technician in Marketing (Financial Services company, 10,001+ employees)

Vetted Review

1 year of experience

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Contentstack Has Helped Us be Agile and Reduce Our Reliance on Website Builder Agencies

Rating: 8 out of 10

Incentivized

February 4, 2024

Use Cases and Deployment Scope

Pros

The user interface is intuitive and cleanly designed.
The functionality is flexible which allows us to build our own application behind the CMS that meets business needs without being restricted by limitations in the CMS.
The service we get from our Account Manager and Technical contacts is excellent.

Cons

The accessibility of the User Interface, especially for screen-reader users, could be improved.
Introduction of a dark mode, or options for re-skinning the UI
More freedom to create deeper levels of nested Modular Blocks to fit our use case of Few Content Types & Many Entries

Likelihood to Recommend

Verified User

Professional in Information Technology (Entertainment company, 10,001+ employees)

Vetted Review

5 years of experience