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ConnectAndSell

Score7 out of 10

25 Reviews and Ratings

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What is ConnectAndSell?

ConnectAndSell takes the problem of getting decision makers on the phone and makes it go away. A typical Sales Rep will have more sales conversations using ConnectAndSell in one hour than they would typically have in an entire week.

Categories & Use Cases

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Screenshot of ConnectAndSell Advanced Sales Acceleration Technology

Screenshot of ConnectAndSell Advanced Sales Acceleration Technology

Key Features

Learn about the best (and worst!) features ConnectAndSell has to offer, as determined by TrustRadius' reviewers.
Based on 25 ratings of ConnectAndSell's features
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Top Performing Features

  • Outbound dialing

    Allows reps to quickly and automatically make outbound sales calls based on call lists.

    Category average: 8

  • Custom caller ID

    Users can customize the caller ID that will appear to recipients; often, this can automatically show a number with a local area code, or at least a non-800 number.

    Category average: 7.8

  • Follow-up calls

    Users can schedule/automate follow-up calls for recipients who did not answer, or who indicated that a follow-up call was necessary.

    Category average: 7.8

Areas for Improvement

  • Dialer-CRM integration

    Dialer software integrates to users’ CRM system to pull in contact information and/or add information about calls into CRM records.

    Category average: 7.3

  • Recorded voicemail drop

    Users can pre-record voicemails and click to drop the voicemail if an answering machine, rather than a live person, picks up. Meanwhile, the dialer will move on to the next number on the list so that the salesperson does not need to wait for the message to finish playing to start talking to another contact.

    Category average: 7.9

  • Dialer contact import

    Easy to import contacts, leads, etc. Contacts may be uploaded via spreadsheets, or pulled in from CRM systems or lead submission forms on a website.

    Category average: 7.4

Reviews

What users are saying about ConnectAndSell.
View all reviews

Let Connect and Sell Connect YOU!

Incentivized
Leo Woods
Senior Director Corporate Sponsorship in Sales at ACP Productions (11-50 employees employees)

Pros

  • Builds lead lists.
  • Maximizes connections with prospects.
  • Provides guidance for how to approach future prospects.
  • Leaves strategic voicemails for prospects.
  • Sends emails based on programmable metrics.

Cons

  • There could be more instruction provided in the dashboard.
  • The Lightning dialing mode takes a lot of getting used to.
  • Daily practice is necessary to sharpen your skills.

Return on Investment

  • It is a little expensive.
  • It does require management to keep lead lists lean and workable.
  • It is tough to keep sales people motivated on it.
  • It can feel overwhelming.

Other Software Used

Hatchbuck, LeadIQ, LinkedIn Sales Navigator

ConnectandSell Sells!

Incentivized
Allyn ScottView profile
Sales Development Representative in Sales at Ellucian (1001-5000 employees employees)

Pros

  • Auto connects to clients
  • Can multitask until a conversation is ready
  • Efficiently hit your call numbers

Cons

  • The web base application needs upgrading
  • Call quality at times can be shaky

Return on Investment

  • I’m able to hit my quart key targets easily with this software

Alternatives Considered

InsideSales.com Predictive Pipeline

Struggled to connect and failed

Incentivized
Verified User
Manager in Sales (501-1000 employees employees)

Use Cases and Deployment Scope

The biggest issue that we were trying to address was streamlining our calling and connection process. We were struggling to get a sufficient connection rate on our cold calls to acquire new business. We use ConnectAndSell to not only streamline this process but also increase our call activity by 120%.

Pros

  • Auto connects
  • Easily helps multi-task
  • Builds lead lists

Cons

  • More clarity and instruction
  • Call quality has consistently been an issue.
  • Implementation has taken a considerable amount of time.

Most Important Features

  • Call lists
  • Auto connection
  • Phone number matching based on Area Code

Return on Investment

  • Increased call volume
  • More visibility around our activities
  • Hire call volume means an increased pipeline.

Alternatives Considered

InsideSales Playbooks (formerly XANT Playbooks), Gong and Salesloft

Other Software Used

Salesloft, Microsoft Teams, Gong

Call volume king!

Incentivized
Kevin KnudsenView profile
Enterprise Account Development Manager in Sales at KeyedIn Solutions, Inc. (51-200 employees employees)

Pros

  • The amazing piece is that you can leave a voicemail with each of those calls and really only need to focus in on the calls that patch through.
  • One thing that has been absolutely amazing about Connect and Sell is the amount of call volume you can get in a single day. We used to start out by having 40 calls a day to now exceeding 200 calls going out.
  • It's been a product that we weren't sure of the business impact but we've already seen results from producing more conversations and being able to follow up with greater ease.

Cons

  • One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
  • The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
  • We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.

Return on Investment

  • As mentioned before we're always trying to generate more leads and have more conversations. This has improved our conversations by 4x which has a significant impact on the business key indicators.
  • With more conversations my team gets to spend more time talking with people instead of voicemails.
  • We get a higher volume which in turn has generated more pipeline for us.

Alternatives Considered

ConnectLeader Click Dialer, InsideSales.com Predictive PowerDialer and Outreach

Other Software Used

PrismHR, Box, Drift, Zoom, Slack

The dialer to end all dialers

Incentivized
Ryan SchertzerView profile
Director Of Inside Sales in Sales at Seal Software (51-200 employees employees)

Pros

  • If you need to cover a lot of ground on the phone, this is an essential part of your tech stack. My reps can make as many calls in 90 minutes using C&S as they can in a week if they dial manually.
  • C&S's integration with Outreach is a tremendous benefits for people on both platforms. The ability to make all the calls AND have them automatically logged back to Outreach and SFDC is a huge time saver.
  • C&S does a great job recording calls for us to use at a later time for coaching and refreshing the conversation. Having the legal rules for each state built into the logic is really useful.

Cons

  • It can take some work to get the system tuned properly so that you don't experience a delay in the handover from the C&S rep to my rep.
  • It can occasionally be a little glitchy. For example, you may get connected to a person, but the screen pop doesn't appear.

Return on Investment

  • C&S has allowed my reps to make significantly more calls than they could previously, which leads to more meetings and more pipeline building.
  • Reps are significantly more efficient, spending about 80% less time to make the same number of calls.

Other Software Used

Outreach, DiscoverOrg, Salesforce.com