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Configure One Reviews & Insights

Score8.9 out of 10

8 Reviews and Ratings

Community insights

TrustRadius Insights for Configure One are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Highly flexible and customizable: Users have found Configure One to be highly flexible and customizable, allowing them to design their own solutions for their specific industry and customer base. Many reviewers have praised the software's ability to accommodate their unique needs and requirements.

Extensive knowledge base: The extensive knowledge base provided by Configure One has been highly appreciated by users. It has made it easy for them to search for information and find answers to their questions quickly. Several reviewers have mentioned that the knowledge base is a valuable resource in understanding and utilizing the software effectively.

Responsive support team: Users have been impressed with the responsiveness of Configure One's support team throughout the implementation process. They have found the support team to be knowledgeable and helpful in addressing any issues or concerns that arise. Some users specifically mention that they received exceptional customer service from the support team.

Configure One Reviews

1 Review
Engineering

Configure one: powerful tool for product sales.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

What I like about this software is that everything is in the same system. We do not lose sight of the whole process of elaboration of our products, their design, and characteristics, to achieve a nomenclature, and then move on to the calculation of prices, according to costs and margins. It allows us to automatically create budgets and proposals for our customers.

Pros

  • Allows the creation of an online catalog, where our customers can access from the customer portal and see all the products we have available, as well as their features, design, quantity, price, and more.
  • We can take in an orderly manner the entire process of the product from its creation to the categorization of products. The system has customer and proposal management, where we can access the files without problems or complications.
  • It has a tool for the design of products in 3D, which we love because we do not have to search in other files and programs for plans and designs.

Cons

  • On some occasions the cad program has crashed and when designing a product the software slows down and freezes the screen.
  • I would like to have more integrations, to be able to enter the CRM software with which we usually work.
  • It took us a lot of time and help from technical support to configure the whole system to be able to start using it.

Likelihood to Recommend

This software is a very useful tool, ideal for companies that manufacture their own products and want to closely monitor the entire process. In the company we can work easily with it, we are all happy with your purchase and is one of the programs that we recommend the most.