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ComplianceWire

Score8 out of 10

7 Reviews and Ratings

What is ComplianceWire?

UL's ComplianceWire is a Compliance Training Learning Management System (LMS) specializing in life sciences organizations, compliant with 21 CFR Part 11 and EU Annex 11 validation requirements. Presented as a ‘Gold Standard’ Learning Management System (LMS) for the Life Science industry used extensively by U.S. and global pharmaceutical, medical device and biologics companies as well as global regulatory authorities in the US, China and India.

Top Performing Features

  • Learning administration

    Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.

    Category average: 8.4

  • Mobile friendly

    Students or employees can access content from mobile devices. Course authors can develop responsive learning content.

    Category average: 7.4

  • Compliance management

    Users can identify potential risks and ensure that requirements are met and that certifications are up to date.

    Category average: 8.4

Areas for Improvement

  • Course authoring

    Users can develop and assemble online learning content.

    Category average: 8.5

  • Player/Portal

    Students or employees can engage with content and take courses using this interface, which may be called a player or portal.

    Category average: 7.8

  • Progress tracking & certifications

    The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.

    Category average: 8.4

Great all-around training management and platform

Use Cases and Deployment Scope

ComplianceWire was our primary platform for Training. It made training and tracking across an entire organization simple and effective. It was used for all training as it related to GMP, SQF, ISO, Corporate Policy, and site-specific criteria. It has a simple user interface and is easy to navigate.

Pros

  • Tracking
  • Ease of Use
  • Deadline alerts

Cons

  • I don't have any opinions on where CW needs to improve

Most Important Features

  • Tracking and alerting training deadlines

Return on Investment

  • I cannot speak to the ROI for this product

A handy LMS but does need improvement

Use Cases and Deployment Scope

An excellent LMS for both the admin as well as the learner. Very intuitive, yet with robust features. I have used several other LMS but this one has most of the features and functionality that we need and is a very stable product. There are few issues and bugs and the customer service is also not the best. You may not be able to get the help that you need at the right time but later.

Pros

  • Reporting features
  • Reminders
  • Ease of use

Cons

  • 200 mb upload limit
  • You can't recycle licenses
  • Things get more complex as you use the product

Most Important Features

  • Reports generation
  • User Groups
  • Email Reminders

Return on Investment

  • ROI was neutral
  • Objectives were met but not all

Alternatives Considered

Adobe Captivate Prime and LearnUpon

Other Software Used

Adobe Captivate Prime

Frequent user of compliance wire from medical and diagnostic industry

Use Cases and Deployment Scope

Whenever there is a new product launch or change in the process. The documents and training get routed through compliance wire. We are also using it for new joiners to train on SOPs.

Pros

  • Tracking of training assigned to people.
  • Report out on training.
  • You can assign the training to yourself on your own.
  • You can download your certificates and files at any point of time after the training.

Cons

  • I don't see any area where I feel there is scope for improvement.

Most Important Features

  • Routing new product, documentation and SOP's through compliance wire.

Return on Investment

  • It is very easy for the company to route and track the training for our employees.
  • Maximum output in minimum time.

Other Software Used

AnyDesk, BeyondTrust Remote Support (Legacy)