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Compeat, with Ctuit Radar

Score8 out of 10

19 Reviews and Ratings

What is Compeat, with Ctuit Radar?

Compeat in Austin, Texas offers their restaurant management platforms which combine inventory planning and forecasting with workforce management and controls. Their platform comes in two editions: Advantage for smaller independent and chain restaurants, and Enterprise for large chains. Compeat now includes Ctuit Radar (acquired 2017) as its core operating system, and the foundation for the Compeat Intelligence, Logbook, Labor, Schedule and Inventory solutions that are part of the platform.

Categories & Use Cases

Compeat is the way to go for inventory control!

Pros

  • Makes recipe costs easy to analyze and track
  • Menu engineering
  • Purchasing and purchase order creation

Cons

  • Still client based, need web based version
  • Cannot take inventory on mobile devices

Return on Investment

  • It helps us keep our costs manageable, we can keep our theoretical costs within 1% of our actual costs.
  • Creating shopping lists and par levels makes purchasing less daunting and saves hours in time.

Other Software Used

Aloha POS, HotSchedules, Avero Slingshot

BUYER BEWARE- reports & integration aren't as sold

Use Cases and Deployment Scope

The program lacks a lot of detail and I will clarify in detail so someone researching doesn't make the mistake we did. 1. Customer support is bad, this is most important because an organization cannot function unless the data is functional. The system requires a lot of support on the back end and the lag is about 48 hours to never getting a response unless you constantly follow up and harass 2. Reporting is bad- there are no drill-downs, the reports cannot be customized for your business or system. Our Finance & Accounting cannot use the reports even a simple Pmix without spending many hours on it due to the way the sales data pulls. I'd focus on using this product for inventory purposes only. 3. The Inventory module is functional - fairly easy to build. 4. The group was just taken over by Restaurant 365 and is no longer putting energy into its products. It is focusing on transitioning groups to use the Restaurant 365 modules.

Pros

  • Inventory
  • Ignore using for sales & overall reporting

Cons

  • Reporting Reporting Reporting
  • Customer Service
  • Lack of AUTO IMPORT FEATURE TO ACCOUNTING SOFTWARE

Most Important Features

  • Inventory
  • Sales
  • Labor

Return on Investment

  • Return lacked as initial year investment took much longer to build than their estimates were given
  • other issues with ROI are getting reports from our data that was built is difficult due to the limitations of their reports function
  • NO INTeGRATION DIRECT WITH ACCOUNTING SOFTWARE. EVERYTHING IS MANUAL PUSH. ALL OTHER GROUPS IN INDUSTRY USE AUTO IMPORT APPS to simplify.

Other Software Used

QuickBooks Desktop Enterprise, ADP SmartCompliance

Compeat - Reliable Accounting System

Pros

  • It is a reliable accounting system, I like the fact that all transactions are recorded and not possible to change it after it is posted.
  • Inventory is very useful and you can scan items to help with the counting.
  • DSR are pulled automatically from our POS System
  • Bank Reconciliation is pretty easily be done and the bank extract can be imported into the system, Compeat matches transaction automatically.

Cons

  • Support I pretty good, but somehow very expense to be used, and sometimes the system " has" problems that you need to contact it.
  • Inventory can be diff to manage if you do not have well-trained employees in the restaurant.
  • They increased the price for new licenses if we open new locations this will be one of the problems we will have.

Return on Investment

  • We have Compeat for a long time, so the cost, in the beginning, was not as today, so for our business, the system helped in how we control the cost that is 25% to 30% of our expenses.
  • The daily control of Paid Outs / Cash deposits helps us to identify fraud and reduce it.
  • It is pretty easy to process vendor payments, that reduce the time from our Corporate employee processing checks.

Alternatives Considered

Restaurant365

Other Software Used

Breadcrumb POS by Upserve, Focus Restaurant POS, QuickBooks Premier

Compeat is good for restaurants

Pros

  • Sales Mix reporting enables us to see which items are our best sellers, along with what items might need changing, along with analyzing which items are most profitable.
  • Inventory reports allow you to get as granular as you want when analyzing actual vs theoretical usage and areas that might need attention.
  • Automatic intercompany transactions are a huge help to the accounting team, since we have so many different legal entities.

Cons

  • Even though they say they have an AR function - it is basically useless. It's more geared toward house accounts at the restaurant level than true AR.
  • Their support started off great and were very responsive until a year or so ago. Now you are lucky if you get a response in a few days.
  • Some functions are pretty old school, but they keep saying improvements are coming. Have been saying that for four years now.....

Return on Investment

  • Has helped us improve our GPM by about 2% over the last four years.
  • Enables us to spot inventory issues before they become serious problems.
  • Helps in determining our menu stars and dogs.

Other Software Used

Microsoft 365 Business

Ctuit Review

Pros

  • Inventory: with EDI implementation inventory item prices are always up-to-date.
  • The entire system is very user-friendly.

Cons

  • Event Managment: tracking catering sales. Ctuit is building a better platform for this area.

Return on Investment

  • Positive ROI

Alternatives Considered

CrunchTime!