It's not perfect but my online sales have improved 50%!
Use Cases and Deployment Scope
We use CommentSold for live sales and for our app. CommentSold allows us to send push notifications directly to our customers to stay top of mind. In addition, the live sale feature helps our customers have a fairly simple checkout process.
Pros
- Setting up for live sales and being able to be live on multiple platforms at once
- Setting up the App was very easy
- Sending push notifications directly to my customers
- Reporting is simple and informative
Cons
- We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
- We sometimes have issues getting our lives to work on Instagram
- Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business
Return on Investment
- Our online sales have increased 50% since starting CommentSold
- We're slowing increasing app downloads every day
- We are building a relationship and connections with customers who watch our live sales
Alternatives Considered
Shopify
Other Software Used
Shopify