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ClickUp Utilities Reviews & Insights

Score8.3 out of 10

1,312 Reviews and Ratings

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Who buys & uses ClickUp

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Insights from ClickUp

Synthesised from 62 verified reviews.

Overview

Synthesised from 62 reviews | Last Published May 26, 2026

ClickUp is widely adopted for comprehensive project management and enhancing operational efficiency, centralizing diverse workflows for various teams. In TrustRadius reviews, users leverage its extensive customization capabilities to tailor the platform, with 29% highlighting this flexibility for detailed configuration. It serves as an all-in-one platform, consolidating disparate tools and improving organizational structure across departments, thereby streamlining processes.

Reviewers frequently note significant time savings and increased productivity from streamlined processes, including automation, contributing to improved ROI. However, common concerns include platform performance, with slow loading times and desktop application lag noted by 18% of users. The mobile application experience and certain integration aspects also require refinement. Overall, reviewers find ClickUp a powerful, albeit sometimes resource-intensive, tool for consolidating productivity.

Pros

  • Extensive customization of fields, statuses, and views to match specific workflows
  • Robust project management features for comprehensive tracking from onboarding to completion
  • Effective task management for organizing daily activities, deadlines, and team assignments
  • Customizable dashboards for data visualization and tracking project progress
  • Integrated time tracking functionality for monitoring resource utilization

Cons

  • Frequent reports of slow loading times and desktop application lag affecting performance
  • Desire for more robust and customizable integrations, particularly with Google and Slack
  • Inability to create subfolders within existing folders, limiting organizational flexibility
  • Limited granular scope control and additional field types for custom fields
  • Mobile application user interface and ease of use require improvement to prevent it from feeling overwhelming
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ClickUp Reviews

4 Reviews
UtilitiesUtilities3Renewables & Environment1

Videos

The most flexible and complete tool for PMs

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use it to do project management and team collaboration, within our startup and specifically on the marketing team. We use it daily and it is great how flexible it is, helping us preview bottlenecks and timeframes for different projects within the team. My favorite feature is the desktop app for Mac, which is very helpful and easy to update. I have been playing with the dashboards too and integration with Google Workspace to automate tasks and notes, and specially to attach email conversations to the projects.

Pros

  • Dashboards
  • Tasks and dependencies
  • Time tracking

Cons

  • It is so complex that UI sometimes suffer
  • AI helper
  • more visual links and docs

Likelihood to Recommend

For any type of project management needed, it is so flexible that helps you to build it and customise based on your needs, which is the main thing I have loved of the tool since the beginning.
VU
Verified User
C-Level Executive in Marketing (Utilities company, 11-50 employees)
Vetted Review
ClickUp
3 years of experience

Good Internally, Bad for External Representation and Sophisticated Scheduling

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

BoxPower uses ClickUp for project management (gantt creation, scheduling project status visualizations) for utility and commercial microgrid customers. In short, we use this as an internally accessible and more affordable version of MS Project. We export schedules that are used for internal purposes as PDF and Excel files from ClickUp and provide them to customers. BoxPower also uses ClickUp for internal task management, assignment, and scheduling.

Pros

  • docs - meeting agendas with the docs feature are great
  • external links - sharing schedule views externally are great
  • internal task assignment - assigning tasks is easy

Cons

  • gantt scheduling - very unpredictable and non-dynamic
  • task dependencies - very little ability to create good schedule logic
  • financial allocation - very simple finance tracking (money in / money out per task) with little ability to provide more detail

Likelihood to Recommend

Smaller organizations with less complex scheduling requirements are perfectly suited for this tool. Bigger organizations with complex projects are better suited to use clickup as only a task manager, not a scheduling tool.
AC
Alex Cavoli
Director of Operations in Professional Services at BoxPower Inc. (Utilities, 11-50 employees)
Vetted Review
ClickUp
1 year of experience

Great tool, difficult to implement

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use it for our core business function tracking. Task list/responsibilites for each department, we use it as a CRM, and we use it to manage orders, knowledge (wiki), and more.

It's embedded in every part of our business.

Pros

  • Managing tasks and projects.
  • Knowledge/Wiki.
  • Personal to do list.

Cons

  • The dashboards need to be better. I frequently export ClickUp data elsewhere because it's not enough.
  • The speed is slow - it's difficult to demonstrate the value to the team when it's lagging.
  • The mobile app makes it difficult to input tasks on the fly - there needs to be a default task list.
  • Mobile app needs more improvements for managing groups of tasks.

Likelihood to Recommend

It's great for tracking actions goals and tasks, it's less useful as a CRM. We utilize it currently as a makeshift ERP system, importing our invoices, estimates, and POs, then relating those to orders which are related to the CRM section of our system.

Because of the complexity of what we have built, it's difficult to train on and explain the flow/process.

The amount of notificaitons needs to be adjusted, WAY too much coming in.
AT
Auston Taber
Chief Executive Officer in Corporate at Solar Support (Utilities, 11-50 employees)
Vetted Review
ClickUp
4 years of experience
View profile

Everybody's solution

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

The company uses ClickUp as a basic task management system where every employee can create their own tasks, estimate time and track time. The board can see who has too many tasks and who can take on more. And also the board can see the working numbers on different dashboards.

Pros

  • Time tracking during and after work.
  • Making useful dashboards.
  • Transparent task management.

Cons

  • Search in specific documents.
  • Sub-tasks are not displayed during export.
  • Automatisms often run very slowly and if I don't wait for the end, it jumps back to the end of the automatism while I've already made changes.

Likelihood to Recommend

It's very convenient to see all my tasks in chronological order on the home screen, highlighting the tasks that are overdue.

It was not possible to search in separate documents.
VU
Verified User
Engineer in Engineering (Renewables & Environment company, 1-10 employees)
Vetted Review
ClickUp
1 year of experience

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