I use it to do project management and team collaboration, within our startup and specifically on the marketing team. We use it daily and it is great how flexible it is, helping us preview bottlenecks and timeframes for different projects within the team. My favorite feature is the desktop app for Mac, which is very helpful and easy to update. I have been playing with the dashboards too and integration with Google Workspace to automate tasks and notes, and specially to attach email conversations to the projects.
Pros
Dashboards
Tasks and dependencies
Time tracking
Cons
It is so complex that UI sometimes suffer
AI helper
more visual links and docs
Likelihood to Recommend
For any type of project management needed, it is so flexible that helps you to build it and customise based on your needs, which is the main thing I have loved of the tool since the beginning.
VU
Verified User
C-Level Executive in Marketing (Utilities company, 11-50 employees)
BoxPower uses ClickUp for project management (gantt creation, scheduling project status visualizations) for utility and commercial microgrid customers. In short, we use this as an internally accessible and more affordable version of MS Project. We export schedules that are used for internal purposes as PDF and Excel files from ClickUp and provide them to customers. BoxPower also uses ClickUp for internal task management, assignment, and scheduling.
Pros
docs - meeting agendas with the docs feature are great
external links - sharing schedule views externally are great
internal task assignment - assigning tasks is easy
Cons
gantt scheduling - very unpredictable and non-dynamic
task dependencies - very little ability to create good schedule logic
financial allocation - very simple finance tracking (money in / money out per task) with little ability to provide more detail
Likelihood to Recommend
Smaller organizations with less complex scheduling requirements are perfectly suited for this tool. Bigger organizations with complex projects are better suited to use clickup as only a task manager, not a scheduling tool.
We use it for our core business function tracking. Task list/responsibilites for each department, we use it as a CRM, and we use it to manage orders, knowledge (wiki), and more.
It's embedded in every part of our business.
Pros
Managing tasks and projects.
Knowledge/Wiki.
Personal to do list.
Cons
The dashboards need to be better. I frequently export ClickUp data elsewhere because it's not enough.
The speed is slow - it's difficult to demonstrate the value to the team when it's lagging.
The mobile app makes it difficult to input tasks on the fly - there needs to be a default task list.
Mobile app needs more improvements for managing groups of tasks.
Likelihood to Recommend
It's great for tracking actions goals and tasks, it's less useful as a CRM. We utilize it currently as a makeshift ERP system, importing our invoices, estimates, and POs, then relating those to orders which are related to the CRM section of our system.
Because of the complexity of what we have built, it's difficult to train on and explain the flow/process.
The amount of notificaitons needs to be adjusted, WAY too much coming in.
The company uses ClickUp as a basic task management system where every employee can create their own tasks, estimate time and track time. The board can see who has too many tasks and who can take on more. And also the board can see the working numbers on different dashboards.
Pros
Time tracking during and after work.
Making useful dashboards.
Transparent task management.
Cons
Search in specific documents.
Sub-tasks are not displayed during export.
Automatisms often run very slowly and if I don't wait for the end, it jumps back to the end of the automatism while I've already made changes.
Likelihood to Recommend
It's very convenient to see all my tasks in chronological order on the home screen, highlighting the tasks that are overdue.
It was not possible to search in separate documents.
VU
Verified User
Engineer in Engineering (Renewables & Environment company, 1-10 employees)
