Our projects frequently involve a lot of interdepartmental collaboration, but we were using spreadsheets and/or emails to assign work, which resulted in countless issues. We were looking for:
Interdepartmental accessibility for collaborative efforts
Customization features adequate for various complex projects (layouts, views, statuses, workflows, templates, privacy, etc.)
Assignee accountability through activity & change records
Workload management & resource allocation
Oversight from dashboards/reporting
Archive & exportation functionality
Secure API for ERP & database communication
After researching 70+ other options, to me, the best choice for us was clearly ClickUp. Not only do they meet all of our needs, but the platform is easy to learn, fun to use, & is making a large impact on our company-wide productivity.
Pros
Organized structure/hierarchy
Extensive view options & custom fields
Feature request forum
ClickUp University
Cons
Their table view & forumlas need a lot of work
List upgrades (list linking, high-level reporting, list statuses)
Microsoft/Outlook two-way integrations
Likelihood to Recommend
ClickUp is fantastic for collaborative projects & even individual task management. It does get tricky when you need reporting on extensive, detailed, high-level projects.