TrustRadius: an HG Insights company

ClickUp Management of Companies and Enterprises Reviews & Insights

Score8.3 out of 10

1,312 Reviews and Ratings

Get a Demo

Contact about ClickUp

Please fill out the form below to get in touch.

ClickUp

Connect with ClickUp

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with ClickUp so that ClickUp and TrustRadius may contact you in regard to the information requested.

Who Buys & Uses ClickUp

Based on 11,181 HG Insights installations.

Powered by

Insights from ClickUp Reviewers

Based on 62 verified reviews published in the last 18 months


Synthesised from 62 reviews | Last Published May 26, 2026


ClickUp is widely adopted for comprehensive project management and enhancing operational efficiency, centralizing diverse workflows for various teams. In TrustRadius reviews, users leverage its extensive customization capabilities to tailor the platform, with 29% highlighting this flexibility for detailed configuration. It serves as an all-in-one platform, consolidating disparate tools and improving organizational structure across departments, thereby streamlining processes.

Reviewers frequently note significant time savings and increased productivity from streamlined processes, including automation, contributing to improved ROI. However, common concerns include platform performance, with slow loading times and desktop application lag noted by 18% of users. The mobile application experience and certain integration aspects also require refinement. Overall, reviewers find ClickUp a powerful, albeit sometimes resource-intensive, tool for consolidating productivity.


  • Extensive customization of fields, statuses, and views to match specific workflows
  • Robust project management features for comprehensive tracking from onboarding to completion
  • Effective task management for organizing daily activities, deadlines, and team assignments
  • Customizable dashboards for data visualization and tracking project progress
  • Integrated time tracking functionality for monitoring resource utilization
  • Frequent reports of slow loading times and desktop application lag affecting performance
  • Desire for more robust and customizable integrations, particularly with Google and Slack
  • Inability to create subfolders within existing folders, limiting organizational flexibility
  • Limited granular scope control and additional field types for custom fields
  • Mobile application user interface and ease of use require improvement to prevent it from feeling overwhelming

ClickUp Reviews

2 Reviews
Management of Companies and EnterprisesExecutive Office2

Videos

Committed to Scaling My Agency with ClickUp!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

My company uses ClickUp as its main task management program. All team members, including management, use ClickUp daily for multiple departments: operations, HR, Sales, and marketing. ClickUp docs hold all of our company policies and procedures. The Dashboard oversees our clients' and internal company tasks and projects. Their automation assists in avoiding doubling up on efforts. Their universal search function, which allows integrated programs to be searchable, is a time-saver. My team has benefited from their new AI functions when creating procedure manuals and summarizing their workload, daily tasks, and other details.

Pros

  • Has multiple view options for people's personal preferences.
  • Integrates well with other outside programs.
  • The tray function lets you easily pull up current in-progress tasks and docs.
  • AI provides excellent summaries and writing assistance.
  • Easy organization of company department information.
  • Easy-to-create templates and easy-to-use automation.

Cons

  • Their chat feature was nonexistent, and a revamp was rolled out recently.
  • Their whiteboard function for visual collaboration feels clunky and difficult to use smoothly.
  • Their table view/feature (which is supposed to feel like a spreadsheet) is lacking and makes it difficult to copy/move information.

Likelihood to Recommend

ClickUp is well-suited for small organizations looking to grow and scale with their software. It's a robust, all-in-one program. Its multiple view options allow teams and individuals to utilize whichever type of view (boards, lists, tables, calendar, Gantt) works best for the information it holds. Because of all the options available, ClickUp may be overwhelming for a solo entrepreneur. Even with pre-made templates, setting up spaces to promote the most effective productivity may be daunting.

Easy to Implement and Increase Productivity

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

HR hiring processes - to ensure we don’t miss anything when onboarding a new contractor.
Sales processes - to ensure the new client gets moved through the onboarding process successfully. We use this in conjunction with HubSpot. It keeps our team on pace with each other so various members involved with HR or Sales can ensure we have a standard process.

Pros

  • Templates.
  • Different views.
  • Overall view.
  • It’s such an easy-to-use program. Easy to begin and train yourself.

Likelihood to Recommend

Suited for ensuring nothing in our onboarding process is missed! I can go into the program and see my tasks right away and choose to view them on the board view. I can move them to complete by click and drag. Or you can opt to check off your tasks in the list view. The program offers lots of notification options too. You can get notification as much or as little as you want.
Vetted Review
ClickUp
2 years of experience

Video reviews