TrustRadius: an HG Insights company

ClickTime

Score9.8 out of 10

17 Reviews and Ratings

Get a Demo

What is ClickTime?

ClickTime is a time tracking platform from the company of the same name in San Francisco, California that may include expense tracking and light project management capabilities via modules and add-ons.

Categories & Use Cases

Reviews

What users are saying about ClickTime.
View all reviews

ClickTime is a fantastic, highly customizable time and attendance solution

Incentivized
Matt RychenerView profile
CEO/Executive Director in Marketing at Sara's Garden (51-200 employees employees)

Pros

  • Reporting.
  • Ease of use.
  • Customizable.

Cons

  • The mobile interface is not as feature-rich as the desktop version and not usable by us for billable hours tracking.

Return on Investment

  • Great return on investment. Happy with the ROI.

Alternatives Considered

GoCo and Namely

Other Software Used

GoCo, Google Drive, Adobe Photoshop

Tracking Time and Proper Billing

Incentivized
Matthew Jackson
VP Client Relations in Marketing at Think Webstore (11-50 employees employees)

Pros

  • Time tracking
  • Job differentiation
  • Reporting

Cons

  • No areas for improvement that I can think of

Return on Investment

  • Allows us to bill 100% of time spent on each job
  • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
  • Takes very little time to manage and enter time

Other Software Used

Basecamp, Google Ad Manager, Google Ads (formerly AdWords)

A must read - ClickTime Review

Incentivized
Verified User
Account Manager in Finance and Accounting (11-50 employees employees)

Pros

  • ClickTime expense report system and ClickTime app helps organization track and allocate project cost to each individual project.
  • Their website and ClickTime app is very user friendly and easy to setup in the initial phase.
  • Their website and ClickTime app tracks hours to each assign project very well and let's manager approve the hours that has been submitted by the employee or consultant.

Cons

  • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
  • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
  • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.

Return on Investment

  • For small and midsize organization, ClickTime does a very good job.
  • Our organization has seen great improvement in tracking consultant hours and project costs and allocating these expense to each individual project.

Alternatives Considered

Smartsheet

Other Software Used

Concur Travel and Expense, Smartsheet, QuickBooks Online

Solid time tracking tool well suited for nonprofit use.

Incentivized
Verified User
Team Lead in Marketing (11-50 employees employees)

Pros

  • Easy to use once you get the hang of it.
  • Many useful features in one place.
  • Many options available when needing to drill-down in detail or analyze time categories.

Cons

  • A bit of a learning curve - you get the hang of it but the initial interface is not super intuitive.
  • Reporting is tricky and inconsistent - I have a lot of trial and error when looking for specific information.
  • Not a lot of room for explaining categories in the interface - you have to already know what you are looking at.

Return on Investment

  • Better tracking and accountability with minimal daily time investment.
  • Less time spent on administrative data entering by payroll team than previous manual methods.
  • Good interface for managers to track their team's time efficiently.

Other Software Used

Asana, Workplace by Facebook, Microsoft Office 2016

Good tool for tracking hours

Incentivized
Verified User
Employee (11-50 employees employees)

Pros

  • There are multiple options for entering time worked, so employees can decide whichever method is easier for them.
  • Completing and approving timesheets are pretty intuitive.

Cons

  • There isn't an option for employees to request (and for approvers to approve it) directly in Clicktime.

Return on Investment

  • I do not have insight into the numbers and impact on the business.

Other Software Used

Zoom, Expensify, WebEx Meetings