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ClickDimensions Reviews & Insights

Score7 out of 10

36 Reviews and Ratings

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Community insights

TrustRadius Insights for ClickDimensions are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Platform: Users have found ClickDimensions to be a user-friendly platform that allows for the development of landing pages, email sends, forms, and surveys without the need for HTML knowledge. Many reviewers mentioned that it can be used with or without code knowledge, making it a convenient interface to work in.

Seamless Integration with Outlook and Dynamics CRM: Several users appreciated the seamless integration of ClickDimensions with Outlook and Microsoft Dynamics CRM Versions 2011-Current. They found it easy to pull information from the CRM system as ClickDimensions fully integrates with Dynamics CRM.

Robust Email Editor Options: The email editor options provided by ClickDimensions have been highly praised by users. They find it straightforward to design and send emails, thanks to features like the ability to use HTML and Free Form. Additionally, users appreciate the email statistics and campaign reporting features offered by ClickDimensions.

ClickDimensions Reviews

2 Reviews
Enterprises (1,001+ employees)

Integrates well with Dynamics CRM, but be wary of support

Rating: 2 out of 10
Incentivized

Use Cases and Deployment Scope

The marketing department uses ClickDimensions to reach prospective students via email. We use bulk emails to provide prospective students with information about events such as open days. Campaign Automations are used to nurture leads with drip campaigns. It takes some work out of our hands that would otherwise have to be done manually.

Pros

  • The integration with Dynamics CRM is a pro.
  • Overall functionality is fine for most basic things.

Cons

  • [I feel that] support is abysmal.
  • Hardly any new features or improvements.
  • Longstanding issues take ages to fix.

Likelihood to Recommend

If you wish to use something that by default integrates with Dynamics CRM, ClickDimensions is one of your options. It will suit most of your basic needs.

If you want to do more advanced things, you may need to look at another solution. Also [in my experience], support has been abysmal, so try not to require it...
VU
Verified User
Employee in Marketing (Higher Education company, 1001-5000 employees)
Vetted Review
ClickDimensions
4 years of experience

ClickDimensions User Review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

ClickDimensions is centrally used by the marketing department at our company. They primarily use the Email Marketing features for newsletters, email blasts, etc. Our company also provides consulting services - including CRM solutions - so we have multiple clients that have implemented the technology to integrate with their Microsoft Dynamics CRM environments.

Pros

  • Email Sends.
  • Nurture Campaigns.
  • Web Tracking.

Cons

  • Integration with CRM is not flawless.
  • All data cannot migrate to other environments.
  • Technical support response time.

Likelihood to Recommend

ClickDimensions is well suited for companies of all sizes that need to reach an audience of all sizes. It would be less appropriate for companies that do not have firm marketing initiatives.
VU
Verified User
Consultant in Information Technology (Accounting company, 1001-5000 employees)
Vetted Review
ClickDimensions
1 year of experience