TrustRadius: an HG Insights company

Clickability (discontinued)

Score7 out of 10

14 Reviews and Ratings

Get a Demo

What is Clickability (discontinued)?

Clickability was a content management system acquired by Upland Software in 2013 which provided a SaaS platform for web content creation, management, publishing, analytics, digital marketing, and online publishing for marketers and enterprises. It has been discontinued, and is no longer available.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Clickability (discontinued) has to offer, as determined by TrustRadius' reviewers.
Based on 14 ratings of Clickability (discontinued)'s features
View all features

Top Performing Features

  • Community / comment management

    Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.

    Category average: 7.4

  • Internationalization / multi-language

    The software supports multiple languages, countries, currencies, etc.

    Category average: 7.7

  • Publishing workflow

    The software allows users to set up a custom workflow for updating the website, including approval processes.

    Category average: 8.2

Areas for Improvement

  • Mobile optimization / responsive design

    The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

    Category average: 8.5

  • Availability / breadth of extensions

    There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.

    Category average: 6.9

  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 8

Reviews

What users are saying about Clickability (discontinued).
View all reviews

Clickability usage and hands-on experience

Incentivized
Bryan Crowe
Digital & Video Specialist at Allured Business Media (11-50 employees employees)

Pros

  • Organized to manage several levels of use.
  • Ad placement tools.
  • Editorial tools to post articles.

Cons

  • Choosing ad size/placement should be easier than it is. Now, I have to re-create the whole thing.
  • When you "save" anything a pop-up comes up that is redundant.
  • Ad list only shows a limited number. It's not until you click on one and cancel it out, then you can see all the listings. A bit tedious and redundant.

Return on Investment

  • I am not aware of that information.

Good content management system

Incentivized
Verified User
Professional in Information Technology (51-200 employees employees)

Pros

  • Create articles.
  • Edit articles.

Cons

  • Analytics.
  • Moderate comments.

Return on Investment

  • Increased website traffic.
  • Increased ad revenue.

Other Software Used

Parse.ly, Chartbeat, SocialFlow

Best for building Websites quickly.

Incentivized
Sriharsha ChekuriView profile
Senior Associate in Information Technology at Cognizant (10,001+ employees employees)

Pros

  • Content Creation Workflows
  • Website Creation
  • Ease of Development
  • Online Marketing

Cons

  • Version Control
  • Release Planning when huge number of templates need to be pushed to production
  • Velocity Scripting used to create website templates could be improved

Return on Investment

  • Increase in website traffic, SEO
  • Better utilization of dev resources
  • Quick turn around time

Down Click Clickability

Adam BlinzlerView profile
UX/UI Designer in Marketing at Vance Publishing (51-200 employees employees)

Pros

  • Clickability is good at allowing information to be updated quickly by people that don't understand HTML markup or programing.
  • Clickability has a powerful programing language.
  • Clickbility allows you to return to previous versions. This is very important when testing and if you make mistakes.

Cons

  • It doesn't allow testing to people who do not have passwords. You must create an account to test in staging. I would like to be able to show someone a website in staging without them needing to log in.
  • I would like the process for static websites to be more streamlined. I don't like creating a template then create content for a website that won't be changed by updated content.
  • You have a useful resource pdf. Which I use all the time. I would also like to see more useful tools to help the learning curve for Clickability. Video's, webcasts, or white pages to help with the steep learning curve that Clickability has.
  • Add easy access to social sites for sharing and posting.

Return on Investment

  • The ability to have editors update information or ad articles quickly is very important and Clickability makes this easy for them. Our business is information and it is crucial that we are able to get information online quickly.
  • From a programers perspective Clickability has lots of strength and is very powerful. The powerfulness also makes it a large learning curve to learn.
  • Being tasked with finding issues or fixing previous issues is very difficult. Due to the process of templates and content you often have to go many places to find one or two issues. I would like to see something that shows you this template is used on these pages and this content is being linked to these templates.

Clickability Review from a Prominent News Corporation

Dave Sell
Manager, Interactive Development / Software+Web+Cloud Engineer in Corporate at Journal Communications Inc. (51-200 employees employees)

Pros

  • Clickability's API allows us to integrate our newsroom print publishing system with our websites, as well as feeds from other sources.
  • Clickability has a robust content delivery and redundancy architecture which delivers "always-on" content delivery.
  • Clickability's template language allows us the freedom to innovate as we integrate with other systems.
  • Clickability gives us the ability to distinguish device type and deliver different solutions to different devices aka responsive web design.

Cons

  • The UI presentation was developed before tabbed-browsing became available/popular, thus you can run into serious trouble if you are not careful.
  • The security implementation, while allowing extreme granularity (good), has become extremely difficult to manage over time (bad).
  • We have written our own web-based front-end UIs in order to compensate for the somewhat awkward content entry experience that the UI provides.

Return on Investment

  • I know a big positive is the fact that it is always-on. We are the leading news corporation for our state, and in many markets, nationwide. We pride ourselves on our strong ethics in the community and thus need to exude reliability to maintain the trust of these communities. Having a website fail periodically erodes that reliable perception.
  • It has allowed different areas of the company to approach our team and work in a cohesive manner.