TrustRadius: an HG Insights company

Cision Communications Cloud

Score6.9 out of 10

468 Reviews and Ratings

What is Cision Communications Cloud?

CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.

Media

Media Monitoring and Analytics are just part of the complete Comms Cloud. It combines deep data dive with a database of journalists and influencers, and a media relationship management tool.
Track brand mentions in real time across the millions of online stories on the internet. Monitor millions of stories and breaking news happening daily across the web. Professional services consultants teams are in place to ensure best practices while setting up a monitoring account.
Cision’s media and influencer relationship management tools include audience insights, combined with a pitchable database that enables brands to uncover the best media contacts and social influencers to reach their target audience.
Identify the social conversations and influencers that are impacting a brand. Twitter, Facebook, Instagram, LinkedIn and YouTube monitoring capabilities track brand mentions across all major social channels. Analyze results for social mentions or campaigns on the fly with its reporting features.

1 / 4

Cision Communications Cloud: Perfect for Start-up Visibility

Use Cases and Deployment Scope

We use [Cision Communications Cloud] to search and contact selected journalists to add visibility to our start-up and the problems we solve. As a start-up, it is used by our whole organization (very hands-on), and we have experienced success in gaining additional earned media on selected press announcements.

Pros

  • [We can] use keywords, topics, and "talked about" words to successfully target appropriate journalists.
  • [It makes it] easy to compose personalized outreach to targeted journalists.
  • Reporting and evaluation [are] top-notch for our follow-ups.

Cons

  • Word processing software could be a bit easier to use, other than that, the whole platform is top-notch.

Return on Investment

  • Although not inexpensive for an emerging start-up, we have been subscribing for over three years now and have always seen a good ROI.

Other Software Used

Stripe, Intercom

Cision Communications Cloud makes it easy to connect with journalists nationwide!

Use Cases and Deployment Scope

[Cision Communications Cloud is] used via Public Relations for the purposes of distributing news releases, tracking media placements, [and] analytics. It's also convenient for looking up journalists by location, coverage area, and outlet. It's the primary way [that] my department uses to distribute news releases locally, by region, and nationally. Without it, [the] wide distribution of a news release would be all-consuming and virtually impossible. It's also critical for broad tracking of media placements and its integration with TVEyes has only increased its relevancy in that area.

Pros

  • Their upgraded press release templates and ability [to] pull in an entire, completed release makes the [process] faster and easier, and allows for more graphics, such as company mastheads, [are done well].
  • The media tracking offers the ability to find relevant placements across the entire country.
  • The journalist database streamlines the process of finding relevant reporters to directly connect [to] on news releases that are relevant to their beats.
  • The process of setting up, creating, and distributing a release is seamless, easy to use, and not labor-intensive.

Cons

  • It would be nice if the option existed to add more than one image as an attachment to a release distribution, particularly when you have multiple headshots of people being referenced.
  • Integrating TVEyes was a wonderful touch, but they are missing some of the search flexibilities TVEyes offers on its own.
  • Font changes and spacing have some minor issues in the body of press release templates.

Return on Investment

  • It's improved our ability to track media placements, which helped determine the effectiveness of our outreach and allowed us to more easily show off the placements we earned.
  • It's critical for directly connecting with journalists to whom your releases are most relevant.
  • It makes the process of sending releases to a large group of people simple and fast.

Alternatives Considered

Burrelles MYNEWSDASH (formerly BurrellesLuce Workflow)

Other Software Used

Microsoft Teams, Adobe PhotoShop, Adobe Acrobat Reader DC

Media Release Made Easy!

Use Cases and Deployment Scope

Our whole Media Relations Department resorts to Cision [Communications Cloud] to distribute our global press releases.

Pros

  • Provides follow up to the press release distribution
  • Provides guidance and close monitoring prior, during, and after distribution
  • Broad reach and effective targeting of press releases

Cons

  • A more friendly interface so the company could see past press releases and metrics related to them
  • A local, bilingual support staff

Return on Investment

  • It [has] allowed our news to be more visible to investors [who] are not necessarily connected to our business.
  • [It has provided] an organized approach towards press release distribution.
  • [It] makes sure [to leave] a global, consolidated company to do the heavy lifting.

Easy to use, and has what we need!

Pros

  • Easy to use
  • Helpful
  • Good customer service

Cons

  • Price

Return on Investment

  • Increased efficiency

Alternatives Considered

Cision PRWeb and Meltwater Media Intelligence Platform

More effective, centralized and streamlined communications.

Pros

  • Social Media Monitoring.
  • Resource Options - Forums, Q and A etc.

Cons

  • More information on the front end about the functionality.
  • More information at the beginning on how to fully maximize opportunity.
  • More engagement on social media

Return on Investment

  • Career Development - Cision has created a more well rounded employee out of me. I have been shown opportunity through Cision that I have not had before.
  • Cision has provided my organization with a centralized location for all our external communications needs accessible anywhere
  • Cision offers an easy to navigate platform that provides the user with access regardless as to where they are located

Alternatives Considered

Meltwater Media Intelligence Platform

Other Software Used

Asana, Lead Forensics, D&B Hoovers