TrustRadius: an HG Insights company

Cisco CloudLock Educational Services Reviews & Insights

Score10 out of 10

11 Reviews and Ratings

Get a Demo

Community insights

TrustRadius Insights for Cisco CloudLock are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Data Loss Prevention: Users have appreciated the robust Data Loss Prevention feature of Cisco CloudLock, allowing for auditing and blocking files accessed from outside the organization based on content, file type, and regex. This capability enhances data security by preventing unauthorized access.

Policy Management Control: Customers found the Policy Management options well-received in Cisco CloudLock. The platform offers sophisticated controls over actions and trigger conditions for policies, enabling users to customize their security protocols effectively.

Behavioral Analysis Alerts: The Behavioral Analysis feature in Cisco CloudLock has been valued by users as it proactively alerts them about suspicious activities within their SaaS applications, such as login attempts from different countries. This proactive monitoring helps prevent potential security breaches.

Cisco CloudLock Reviews

1 Review
Educational ServicesHigher Education1

Cisco CloudLock - Great DLP without the need for an entire team to support it.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Cisco CloudLock primarily to protect sensitive data from exposure in our Google Drive. Google has been able to go a long way toward replacing other forms of file sharing in our organization, but we still don't want some types of sensitive data there. With a very low false-positive rate (and certainly with no fancy regex configuration required), we can detect social security numbers and credit cards in our Google drive. Automatically notify the user, give them time to take action, and transfer the files out of their account to a secure location if they do not respond. This self-service workflow that Cisco CloudLock enables is why it can scale to such a large organization as ours. Our G Suite user count is relatively massive, but this product works well with minimal IT support. We sometimes need to flag false positives as such (usually in training documents designed to look like the data we're restricting). Cisco CloudLock also has other great features that help us manage our G Suite environment.

Pros

  • Self-service workflows
  • DLP detection with low false positives
  • Good interface for managing incidents
  • Locate and take action on any files within our G Suite implementation

Cons

  • The security event notifications don't come as quickly as I would like

Likelihood to Recommend

Cisco CloudLock is well suited to anyone that needs to monitor their Google Drive for certain types of data, especially if they don't have a lot of IT staff or a SOC to support it. It is less useful as an overall G Suite security solution. I also can't speak to the non-G Suite integrations (AWS, etc.) that they offer. Having our users be able to use Google Drive helps us ensure they aren't off on third-party services like Dropbox. Monitoring it ensures it is used as we intend.
VU
Verified User
Analyst in Information Technology (Higher Education company, 1001-5000 employees)
Vetted Review
Cisco CloudLock
5 years of experience