TrustRadius: an HG Insights company

CiraSync

Score9 out of 10

7 Reviews and Ratings

Get a Demo

What is CiraSync?

Cira Apps in San Jose offers CiraSync, a secure, Azure-based SaaS platform that automates the syncing of Office 365 Global Address Lists, shared calendars, Public Folders, and CRM contacts to a business smartphone in about a minute.

Categories & Use Cases

Reviews

What users are saying about CiraSync.
View all reviews

CiraSync - Cloud Sync for Office in the Cloud

Incentivized
Verified User
Director in Information Technology (51-200 employees employees)

Pros

  • Copying contacts into Office 365 user mailboxes
  • Avoiding manual contact updates
  • Reasonable price point

Cons

  • Its features are surprisingly missing in Office 365, danger of being consumed.
  • Would be great to operate against O365 Sharepoint sites!

Return on Investment

  • We get far fewer calls about contacts being out of date.
  • We save time for directly assisting our colleagues with other tasks.

Alternatives Considered

itrezzo

CiraSync is like nothing else -- I wouldn't know what to do without it

Incentivized
Verified User
Director in Corporate (51-200 employees employees)

Pros

  • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
  • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
  • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.

Cons

  • When onboarding a new customer (and we were an early adopter so this may have changed), their training documentation and how to information was limited. We learned some things by trial and error.

Return on Investment

  • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.

Alternatives Considered

Microsoft 365 Business

Other Software Used

Microsoft Office 365, Greenshades Software, SysAid

Cirasync, FINALLY a solution for all!

Incentivized
Verified User
Administrator in Information Technology (201-500 employees employees)

Pros

  • Contact sync across a multitude of different devices allows us to provide a solution for all users.
  • Ease of Administration, ease of use, and user adoption made the implementation painless.

Cons

  • I'd like to see a few different options regarding licensing option.

Return on Investment

  • Cirasync has literally saved HUNDREDS of hours of manual contact list updating.
  • Cirasync finally gives users in the field and mobile users, the most up to date contacts and calendar data that they've been asking for!

Alternatives Considered

itrezzo and CodeTwo Backup for Office 365

Other Software Used

Google Drive, Malwarebytes, Eset Endpoint Antivirus, Microsoft Teams, Microsoft Office 365

Streamlined solution to manage mobile contact lists

Incentivized
Verified User
Professional in Information Technology (201-500 employees employees)

Pros

  • Share groups.
  • Sync mobile phone numbers.
  • Sync email addresses.
  • Sync office phone numbers.

Cons

  • More administrative controls.
  • More fields synced from Office365.
  • Renaming of standard fields when synced (e.g. enable a 3rd phone number field).

Return on Investment

  • Saves administrative time for IT.
  • Higher per user license costs.
  • Saves time finding the correct information.