TrustRadius Insights for DEAR Systems, by Cin7 are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Straightforward and Intuitive: Many users have found the software to be very straightforward and intuitive, with each step being easy to follow. The user-friendly interface allows for a smooth and efficient experience.
Good Search Functionality: Several reviewers have praised the search functionality of the software, noting that it is very good. This feature enables users to quickly find the information they need, saving them time and effort.
Great Features and Continuous Improvements: Users appreciate the great features offered by the software, including Inventory Management, Integrations, POS, WMS, B2B portal, and RMA features. They also appreciate that new features and improvements are continuously being added to make the software more usable.
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DEAR Systems, by Cin7 Reviews
1 Review
Professional, Scientific, and Technical ServicesAccounting1
We have clients using DEAR Inventory to manage large volumes of drop shipments and shipments from [their] own warehouse. Drop shipping mechanics are excellent, combined with procurement via purchase orders in a multi-currency and multi-warehouse environment. The ability to clone or create a matrix of, for example, products by colour and size are excellent features. We are 100% Xero Accountants - Silver Partners and we find the integration to Xero, 100% robust and reliable. Also, the visibility of data transfer status is very clear.
Drop Shipment combined with Own Warehouse Shipment Processing is a dream
Support - Really efficient dealing with technical issues and more generic issues equally well
Financial control of delivery notes and purchase invoices provides excellent data integrity
Easily add new cost variables such as shipping costs, managed easily
Cons
Integration to UK shipping channels like Royal Mail
Period locking would add greater integrity
Reporting could be improved on
Interface could be cleaner
Likelihood to Recommend
DEAR is excellent at integration from Amazon. DEAR is too fiddly when receiving part shipments. Conversion of units from square metres to Square feet is a simply programming modification. Imagine you stock in imperial but customer orders in metric. How easy it would be for the software to manage this? I would also like to see the ability to buy in packs and sell singularly. It seems this is possible, but it means using the assembly/disassembly which is a skill set in itself.