Chowly
Rating: 2 out of 10
IncentivizedUse Cases and Deployment Scope
Chowly was used to send orders through to the POS (Toast) from a third party delivery service (Caviar) for multiple locations which shared the same menu.
Pros
- Responsive support team
- Their team's knowledge of Toast POS
- Their sales team is aggressive and confident in their product
Cons
- Promises of ways to avoid mapping errors were never followed through on
- Many mapping errors which required constant attention
- To use requires multiple hidden modifiers in Toast, clogging up the menu
Likelihood to Recommend
I would not recommend Chowly to any restaurant that is trying to push orders through to their POS from a third party delivery site. Any restaurant would be much better off finding a third party site that integrates directly with their POS. Using Chowly was more of a headache than it needed to be and our company switched to Checkmate (also not great) after a year with Chowly.
Vetted Review
1 year of experience