#1 most frequent
United States of America
43.5%10 installations of 23
What is Chatfuel?
Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.
Categories & Use Cases
Videos
Who Buys & Uses Chatfuel
#2 most frequent
Brazil
13.0%3 installations of 23
#3 most frequent
Mexico
13.0%3 installations of 23
Chatfuel Review
Pros
- Easy to use without experience
- Cost vs. benefit ratio very good
- Integrations possible through API
- Conversion funnels can be created
Cons
- Recover deleted blocks
- Zendesk integration
- New connection channels
Return on Investment
- The cost per client was reduced from $10 to $2.
- We save on hiring more service promoters by having a bot instead.
- Loss percentage of deals decreased by 30%
Alternatives Considered
AgentBot
Other Software Used
Zendesk, AgentBot, Pipedrive, Calendly, Mailchimp, Mailchimp Transactional Email (Mandrill), Adobe Acrobat DC, Adobe Advertising Cloud (formerly Adobe Media Optimizer), Box, Zapier, Zoom
Great Messenger chatbot tool
Pros
- Easy setup process, requires no dev work.
- Free option which allows you to test before buying in.
- Great for Messenger.
Cons
- No options other than Messenger.
- The chatbots cannot be too complex.
- Not completely intuitive.
Return on Investment
- Team hours saved.
- Great selling point for the business.
- Empowered team to learn.
Other Software Used
Canva, Asana, Zoom
Quick automation for simple questions
Pros
- Automate responses
- Link to resources
- Provide phone numbers
Cons
- Setting it up is time-consuming.
Return on Investment
- It helped overall with visitor engagement.