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CharityEngine

Score4 out of 10

1 Reviews and Ratings

What is CharityEngine?

CharityEngine is designed to simplify the complex world of online fundraising for nonprofits, as a nonprofit CRM. Integrated tools for donations, emails, and other elements of fundraising feed data into a central view to make it easier to know and care for donors. The solution boasts secure, payment-ready forms to give users complete control of donors' information.

Media

Multi-Channel Digital Marketing
Custom Forms

1 / 2

CharityEngine might work for you, but beware their high employee turnover, and take promises with a grain of salt

Pros

  • Allows users to create unique queries to generate targeted data.
  • Allows the entry of addresses from all around the world, not just US addresses.

Cons

  • Forms for use on our website and in emails are extremely limited. 3rd party products are far better and have much more robust interfaces.
  • Commonly used features frequently break and have to be reported, because when updates are made, CharityEngine staff are not fully verifying their effectiveness.
  • Requests for assistance with chronic issues go unresolved for months.

Most Important Features

  • Collection of donor data.
  • Ability to query on MOST data fields.

Return on Investment

  • CharityEngine has allowed our organization to grow in the past few years, but it has not kept up with industry trends and avoids making changes and updates requested by users.
  • Our overall business objectives cannot be met with CharityEngine alone. We must export data and use other applications to generate the data we need.

Usability