Make Professional, Scientific, and Technical Services Reviews & Insights

Using Make in an agency capacity to help clients save or gain back time using automations. Make's interface is one of the better ones in the industry and overcomes the limitations of other, more well known SaaS in the industry. This makes it easier for my team to design a workflow out and visualize it. It's numerous integrations with tools that my clients use is a helpful addition.

Make is really good at being the single source of truth for my clients workflows. It's easy to see how many operations were used, rerun scenarios if they've errored out, and to be able to access those to validate the data. Except for the odd use case where I need to access the native api of a tool Make's integrations are robust. I'd like to see Make work with larger vendors like Kajabi for example for better integrations instead of relying on tired marketplace (paid) implementations.

We use Integromat to build various automation and it's also great for connecting multiple tools together to send data, for example at our company we use Integromat to send new orders notifications from Shopify to slack and also add the customers shipping information to a google sheet for the fulfillment team, and the best feature about Integromat that their competitors lack is the option to connect the rare unavailable apps via their API and it also allows us to get data from anywhere on the internet via GET requests.

Integromat is the best tool for business automation in my opinion because unlike Zapier it allows us to integrate with any API even if the app is not available which allows us to create automation even with the less known apps that we use or the ones that we built internally for our own company.

Integromat is used within our organization exclusively by the Data and Analytics department. Our department uses this tool to support a variety of internal and client integration/connection projects. Everything from automating invoices from CRM orders to running recurring data pulls from our database to client platform API connections to our database for reporting.
Integromat helps us connect platforms that otherwise wouldn't connect while giving us the opportunity to code and customize these integrations for our specific use cases.

Integromat, by its nature, is an incredibly flexible tool that excels at solving integration challenges that are otherwise insurmountable. It is specifically useful (compared to the more well-known Zapier) when you need to really customize a scenario and apply SQL/code/routing within the operation. The scheduling/delay features are also incredibly useful, so that you control the pace of running your tasks, instead of the more traditional webhook format that just looks for new events to trigger.
It would be less appropriate for a user/company that has very limited data capabilities and needs a more plug-and-play solution.