TrustRadius Insights for CareerBuilder.com are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy Candidate Search: Many users have found the candidate search system to be easy to use, suggesting that it has a user-friendly interface and intuitive navigation. They appreciate how it simplifies the process of finding potential candidates by providing a seamless experience with clear instructions and straightforward steps.
Wide Reach of Candidates: Several reviewers mentioned that the system allows them to access a wide range of candidates across the USA, indicating its extensive reach. This broad coverage increases the chances of finding suitable candidates from various locations, which is especially valuable for companies with multiple branches or remote work opportunities.
Efficient Resume Search Tool: The resume search tool was highly appreciated by users for its efficiency in filtering and finding relevant resumes. It streamlines the recruitment process by allowing recruiters to easily narrow down their search based on specific criteria such as skills, experience, and qualifications. This saves time and effort in reviewing an overwhelming number of resumes manually.
CareerBuilder.com Reviews
4 Reviews
Professional, Scientific, and Technical ServicesManagement Consulting1Marketing & Advertising1Human Resources2
We utilize their system in order to locate quality/qualified candidates.
Pros
Candidate search
Cons
Customer service
Onboarding new clients
Managing expectations
Correcting issues
Obtaining candidates for certain jobs which was promised and not delivered upon
Escalation issues to management with no response consistently over 5 months
Likelihood to Recommend
My company invested in CareerBuilder.com to obtain qualified candidates. We also use another platform that will remain unnamed. I would place similar jobs on both sites and obtain a lot of candidates on the one and none (zero) on CareerBuilder.com. I would consistently reach out to my rep asking for help and clarification. He was actually great (the only good part of my time with them) and would connect me with others that "could" help. The truth is, in my experience, most were rude to me. I would screen share and show the other system that was obtaining candidates versus their zero, and, in my experience, they would tell me that in order to get more people, I would need to move all jobs to them. I would explain that I couldn't do that when I couldn't even obtain a few candidates in their system it would be bad for my business. I had to escalate to a manager who I've been speaking with for a resolution since March 2022, and in my experience, there's no response unless I threatened the company. In my experience, they didn't train us when onboarding. In my opinion, they never cared about their lack of production and I'm over it and wish to make sure others are aware.
In my opinion, CareerBuilder.com was once a strong job board, but it is no longer. We contracted for a three-month integration that took one month for them to figure out how to make happen, yet they began charging us on day one. The resumes we received from them were not up to standard. We received thousands of resumes that were out of date, from out of the country, and unrelated to our jobs' qualifications. We found ourselves having to block the flow of what CareerBuilder.com was sending us. I tried diligently to work with our account manager but he ultimately ignored us. I escalated through management to legal only to be ignored by them too. If you're looking for a job board with a strong service mentality and good/active candidates I recommend you go elsewhere (ZipRecruiter or Indeed).
Cons
AI engine simply does not work
Technology to integrate with Applicant Tracking Software on the market
Customer Service
Likelihood to Recommend
I feel there is nothing positive about this company.
Our recruiting team used CareerBuilder to post jobs and source candidates. Typically, we used it when hard-to-fill jobs needed candidates and we would search through candidate profiles and reach out to potential hires.
Pros
Easy to post jobs - Intuitive and painless process.
Good dashboard with candidate information provides a great picture of what candidates are applying and helps us shape targeting.
Cons
Could use more search functionality - Including additional search parameters would help make finding the best candidates easier.
Not as many people in candidate pool as other job boards.
Likelihood to Recommend
CareerBuilder is a decent job board but I would typically suggest it as a backup option to other boards. It holds a decent amount of candidates and has good functionality to shape up your posting and who you are targeting, but lacks in search parameters and this makes it a little less valuable than other tools.
VU
Verified User
Employee in Human Resources (Marketing & Advertising company, 501-1000 employees)