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Canopy Manufacturing Reviews & Insights

Score8.6 out of 10

22 Reviews and Ratings

Community insights

TrustRadius Insights for Canopy are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive File Sharing: Users have found Canopy's file sharing feature to be intuitive, allowing them to easily access historical documents and view it as a repository of shared files rather than just a file delivery system. This sentiment was echoed by multiple reviewers.

Efficient Task Management: Several users have praised Canopy for its task management feature, which enables effective delegation of work and efficient project management. With this feature, users can streamline their workflow and ensure tasks follow standard operating procedures consistently.

Time-saving Tax Resolution Module: The tax resolution module in Canopy has been commended by multiple reviewers for saving significant hours of time on phone calls with the IRS and form creation. By automating a substantial portion of the work, this module allows users to focus on other important aspects of their business operations.

Canopy Reviews

1 Review
ManufacturingTextiles1

Canopy Review

Rating: 2 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Canopy to respond to IRS letters and to obtain transcripts from the IRS.

Pros

  • Good research on what info needs to be included in IRS response letters.

Cons

  • Obtainment of transcripts actually does not save time. Quicker to get transcripts directly from IRS than to use the Canopy feature. Oftentimes the obtainment of transcripts feature was not working.
  • IRS penalty abatement letters section was not user-friendly. Our staff often ended up just doing the letters to IRS manually.
  • Very poor customer service.

Likelihood to Recommend

Canopy is good for expediting IRS responses. It is not helpful for getting transcripts or power of attorney forms.