TrustRadius Insights for Calendly are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Interface: Calendly is praised for its user-friendly and intuitive interface. Users appreciate the clean and simple design, making it easy to navigate and customize. The visual interface for clients is described as clutter-free and straightforward, allowing them to see available days and times without any confusion.
Customization Options: Calendly offers a wide range of customization options that users find valuable. They can easily set up appointment lengths, names, criteria, and mandatory questions according to their preferences. This allows users to gather relevant information for sales calls and streamline the scheduling process.
Integration with Google Calendar: Calendly's integration with Google Calendar, Outlook, and iCal is highly valued by users. It provides real-time updates, avoids scheduling conflicts, and seamlessly adds confirmed appointments to users' calendars.
Calendly is used between employees to help organize meeting dates/times, make sure no meetings in other departments overlap, and to ensure we are reminded about our meetings in our calendars. This helps keep departments more organized and work efficiently to keep all meetings in one place. We can also intertwine department meetings through Calendly, so we can invite anyone/whoever we need to join the meeting, even from outsourced companies.
Pros
Calendly shows you in a grid-like structure which meetings are when and at what time so you can stay organized.
It also helps by giving you the option to show a range of times that you are available, so whoever is receiving your invite can pick from a selection of times/dates that work best for them as well. This helps reduce back and forth emails about scheduling.
Cons
Calendly could combine people's schedules so you can organize timing better.
Calendly could also combine other department's schedules together that so you don't accidentally book the same meeting rooms.
Likelihood to Recommend
I recommend a 9, as it is an exceptional tool for the workplace (or even personally if you work at home and want to stay organized with your outside resources). There is always room for improvement, especially on organizational platforms such as Calendly, as even though it's a great tool, I can see why more offices would use tools, such as Microsoft Outlook Calendar. Our office uses a mixture of both.