Calendly Information Reviews & Insights

Score9.2 out of 10

586 Reviews and Ratings

Community insights

TrustRadius Insights for Calendly are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Calendly is praised for its user-friendly and intuitive interface. Users appreciate the clean and simple design, making it easy to navigate and customize. The visual interface for clients is described as clutter-free and straightforward, allowing them to see available days and times without any confusion.

Customization Options: Calendly offers a wide range of customization options that users find valuable. They can easily set up appointment lengths, names, criteria, and mandatory questions according to their preferences. This allows users to gather relevant information for sales calls and streamline the scheduling process.

Integration with Google Calendar: Calendly's integration with Google Calendar, Outlook, and iCal is highly valued by users. It provides real-time updates, avoids scheduling conflicts, and seamlessly adds confirmed appointments to users' calendars.

Calendly Reviews

26 Reviews

InformationComputer Software17Internet5Broadcast Media1Information Services1Music2

Very robust and easy to use!

Rating: 8 out of 10

Incentivized

March 29, 2024

Use Cases and Deployment Scope

We use Calendly for all of our sales and implementation meetings/demos/onboarding calls, etc. We use it for customers and prospects to be able to book in with many different people at our company and to learn about many different types of products/services that we sell.

Pros

Strong outlook integration.
Strong salesforce integration
Great email and text reminders for meetings
Easy ability to update avaliability and all settings
Strong dashboard and reporting

Cons

It could be better with routing to certain people based on rules set/criteria based on data in salesforce
It sometimes doesn’t equal out for round Robin meetings based on equal distribution- more demos getting booked in with certain reps for some reason.
It would be really nice if you could change the type of meeting that is already booked to a different event type within the dashboard instead of having to cancel and reschedule that meeting

Likelihood to Recommend

I love how easy Calendly is to use. Changing meeting types, updating meetings within the dashboard, automating reminders, etc are all so easy to use with Calendly. It also works very well even if you have many different roles within your company and are selling many different types of products.

Verified User

Team Lead in Sales (Computer Software company, 201-500 employees)

Vetted Review

7 years of experience

Calendly--the smart way to schedule your clients!

Rating: 9 out of 10

Incentivized

March 27, 2024

Use Cases and Deployment Scope

Calendly has been great for scheduling podcast guests, lessons for musical students, and coaching sessions online. It lets me give people an easy link to click and then find a time that matches their schedules. I like that it has options of different time amounts available, like 30-minute or hour sessions. That helps with the various types of coaching that I use. I also can define specific periods to schedule people and have the exact times across days and weeks or take a day and personalize my schedule. For example, I can do that if I have all Tuesdays from 1-3 pm but want a specific Tuesday to be different times available. It also lets you connect with an outside app like Zoom to give people their links, so I don't have to send the links separately. I can organize my different coaching people in a color-coated event type. For example, my students will be in a pink color and my podcast guests in a green. It's such a great tool, and it is worth the money for the hassle it solves.

Pros

Organization--different event types.
Specificity--you can create days the same or do date specific hours.
It makes things simple for the client by giving them an easy link for signup.

Cons

Calendly changed its layout for the user, and it is a little harder to find things like date-specific information or some of the editing. It's still there, but not as easily seen.
I wouldn't mind making it easier for clients to cancel their appointments and then schedule new ones. It takes some effort on their part.
It would be nice to have a way to embed it on a website or outside place.

Likelihood to Recommend

It's well suited for music students' lessons. It's well suited for online coaching, primarily through places like Zoom and more. It helps simplify things for your clients, lets you program your schedule, and allows it all to go automatically! If you are working with a senior population, it may be a little tricky for them to sign up and then really hard for them to cancel lessons. There isn't a way to go to the site and cancel. You have to pull up the confirmed email and cancel from there, but people can lose emails.

Tara Brueske

Booking and Vocal Coaching in Social Media at Tara Brueske Music (Music, 1-10 employees)

Vetted Review

5 years of experience

View profile

Best Self Schedule tool.

Rating: 10 out of 10

Incentivized

March 27, 2024

Use Cases and Deployment Scope

As software as a service, we must constantly arrange time for customers or trials. It gets more complex, mainly when working with different time zones. In my daily use, using Calendly makes it easier for trials to schedule demonstrations, feedback sessions, or any other type of schedule needed.

Pros

Self service schedule.
Integrate to my calendar.
set everything up.

Cons

Automatic confirmation.
Customize messages.
Custom fields to be scheduled.

Likelihood to Recommend

I have been using Calendly for quite some time, always in the free account. I understand that some things that I miss, might be available on the paid product. Sadly, for people working outside US or with a weaker currency it can be a little frustrating. I highly recommend, even with this small problem regarding payment.

Verified User

Analyst (Computer Software company, 11-50 employees)

Vetted Review

4 years of experience

There's no competitor for Calendly! This is the best!

Rating: 10 out of 10

Incentivized

December 7, 2023

Use Cases and Deployment Scope

What a wonderful way to organise dates :) I work with clients globally and meetings are my all day business! I use Calendly to set up meetings and there's never a day I have to build booking related conversation with my clients, Calendly does it for me seamlessly! Love the fact that the team never fails to grow better in functionality.

Pros

Meeting reminders are set using workflows.
Ability to set up different meeting slots using the "Event" feature.
Possibility to work with multiple time zones.
Features that support pre-meeting notes/pointers.

Cons

I love the UI, but it will be definitely great if colors can change a bit.
Workflows are game changers, but having an automated system to send post-call notes as per different scenarios will be helpful.
Call confirmations can be indicated in a much brighter and visible way.

Likelihood to Recommend

I cannot think of any application/software that will be as productive as Calendly! It does not only solve my current problem, but also ensures to bring more features and additional productive ways to make my work easier. It's commendable that the team has Calendly collective and this forum helps us stay connected to new features, discussions and ideas.

Verified User

Advisor in Customer Service (Information Services company, 10,001+ employees)

Vetted Review

4 years of experience

Calendly is better than the rest!

Rating: 10 out of 10

Incentivized

June 29, 2021

Use Cases and Deployment Scope

We use Calendly for our business to book demo appointments for our sales and marketing team. It allows potential customers to schedule meetings without having to have a representative available. It frees up time for our reps to be working on what's really important!

Pros

Customized schedule blocking for seamless appointments
Integrating with multiple platforms
Extremely user friendly

Cons

I wish it would stay signed in

Likelihood to Recommend

Calendly is perfect for anyone scheduling appointments. We use this for sales appointments, but I see it fitting very well for service industries such as massage, hair, and even coaching. Calendly integrates with any and all calendars and gives you the freedom to set your schedule and let your clients pick their times. You can set up custom meeting times, names, descriptions etc. The range of possibilities is very wide and is extremely user-friendly.

Sierra Schubach

Marketing Automation Manager in Marketing at Impartner Software (Computer Software, 51-200 employees)

Vetted Review

3 years of experience

View profile

Calendly Can Do It!

Rating: 10 out of 10

Incentivized

April 27, 2021

Use Cases and Deployment Scope

We use Calendly to solve scheduling for consultations. With its simple and clean interface, Calendly makes scheduling an appointment without frustration. It gets straight to the point for what the client came to do: Make an appointment.
Marketing automation for the next steps is the business problem it addresses for us. Instead of taking several steps to accomplish one thing, we are now able to do that in one click.

Pros

Sign up is super fast.
User Experience (UX) is incredible.
Embed Calendly within a website easily.
From sign up to actually using Calendly for an average user is 5 minutes or less.

Cons

If you have more than one company, you cannot use one account. This is the most difficult hurdle to me but still one I am willing to jump over considering all the benefits of Calendly.
Adding custom color ability on event types. Example: One of my companies doesn't use any of the color choices. I would like to be able to color code those to my brand.
Brand/Asset kit would be a wonderful addition. In profile settings, have a place to upload brand logo, assets, and brand color codes.

Likelihood to Recommend

Calendly is well suited for companies that need to put a calendar in place that doesn't want to waste time on the details. They want to get to business.
Accelerating the sales process and lead generation are reasons I feel it is well suited. The simplicity of Calendly helps the brain to make better decisions because it is not distracted.
Calendly would not be well suited for entrepreneurs who have multiple companies. It would also not work well and tend to be confusing for holding company or any organization requiring multiple domain/extensions.

Renea Hanks

Director Of Brand Development in Professional Services at Solid Solutions Today (Computer Software, 1-10 employees)

Vetted Review

3 years of experience

View profile

Simple, dependable way to book appointments

Rating: 8 out of 10

Incentivized

March 15, 2020

Use Cases and Deployment Scope

I've used Calendly off and on for about 3 years. I most often use it to set up appointments with existing customers for product interviews. These interviews may include other members of my team. It is fairly difficult to try and arrange this manually - lots of back and forth with the customer. Calendly makes that super easy - I create a shared appointment calendar for anyone I want to include, and send the link to my customer. They can then pick any available appointment slots.

Pros

Great for setting up external meetings.
Particularly good if you have multiple people from your organization that you want to include.
Has all of the settings and configurations that you might need - I haven't run into a problem that I couldn't solve yet.

Cons

The user experience has always been it's downfall, particularly when you want to set up appointments with multiple people from your team. It just isn't intuitive.

Likelihood to Recommend

Calendly is great when you want to book appointments with someone outside your organization. Once you set up your appointment slots, you can just hand out the link to anyone.

Verified User

Manager in Product Management (Computer Software company, 11-50 employees)

Vetted Review

3 years of experience

Calendly: time multiplier

Rating: 10 out of 10

Incentivized

February 22, 2020

Use Cases and Deployment Scope

HUGE bang for the buck! Calendly saves a tremendous amount of time and frustration when scheduling meetings. AND my prospects/clients love using it. I get compliments a lot about how slick it works. The integration with Zoom/Webex is a huge value-add as well, automatic meeting scheduling and rescheduling with a click, what more could you need? Love it!

Pros

Automated Scheduling
Automated Rescheduling

Cons

Mass changes, e.g. change an element across multiple events.

Likelihood to Recommend

Any time you are trying to schedule meetings! It's not well suited for those that do not maintain their calendars well. That being said, I have found that Calendly enforces good calendar management.

Lance Stange

VP Sales in Sales at Virtual Corporation, Inc. (Computer Software, 11-50 employees)

Vetted Review

4 years of experience

View profile

Calendly Is a Lifesaver

Rating: 10 out of 10

Incentivized

February 20, 2020

Use Cases and Deployment Scope

I use Calendly for almost all of my scheduling needs, whether it be to schedule a time to connect in with a client and address a support issue, or to do a sales demo/discovery call. It really helps me to connect with my clients more quickly and easily.

Pros

Ease of use
Saves time

Cons

Would like to be able to have a way to propose times for a group of clients

Likelihood to Recommend

Calendly is useful in most all scheduling situations, except for when I need to coordinate a time with multiple parties and I need to know everyone's availability.

Nicole Ronchetti

Senior Technical Specialist in Professional Services at DSD Business Systems (Computer Software, 11-50 employees)

Vetted Review

3 years of experience

View profile

Don't try to find the time! Use Calendly!

Rating: 10 out of 10

Incentivized

February 14, 2020

Use Cases and Deployment Scope

Our software is globally deployed and we have been ramping up more and more clients weekly. Juggling my calendar is tough, and my team and I do not have enough time or bandwidth to do the back and forth of "does this time work for you?" We have also found it very useful in setting up training with customers for our customer success team. Calendly has been such a success we deployed it in our sales and marketing departments as well!

Pros

Calendaring.
It is easy to set windows of unavailability.

Cons

Zoom integration can be glitchy at times.
New event type workflow could be better.

Likelihood to Recommend

Calendly is extremely well suited for our application of setting up training, sales calls, and other items of the like. I don't really have anything negative to say about Calendly. I found their customer success team helpful and friendly, and use their software daily! I would recommend this for any business professional.

Verified User

C-Level Executive in Corporate (Computer Software company, 1-10 employees)

Vetted Review

2 years of experience

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Calendly--the smart way to schedule your clients!

Rating: 9 out of 10

Incentivized

March 27, 2024

Use Cases and Deployment Scope

Pros

Organization--different event types.
Specificity--you can create days the same or do date specific hours.
It makes things simple for the client by giving them an easy link for signup.

Cons

Calendly changed its layout for the user, and it is a little harder to find things like date-specific information or some of the editing. It's still there, but not as easily seen.
I wouldn't mind making it easier for clients to cancel their appointments and then schedule new ones. It takes some effort on their part.
It would be nice to have a way to embed it on a website or outside place.

Likelihood to Recommend

Tara Brueske

Booking and Vocal Coaching in Social Media at Tara Brueske Music (Music, 1-10 employees)

Vetted Review

5 years of experience

View profile