Bugzilla Information Reviews & Insights

Score8.5 out of 10

81 Reviews and Ratings

Community insights

TrustRadius Insights for Bugzilla are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Seamless Integration: Many users have mentioned that Bugzilla's ability to seamlessly integrate with other software is highly valuable. This compatibility allows for a smooth integration into existing workflows, enhancing efficiency and productivity.

Valuable Bug Tracking: Numerous reviewers have expressed appreciation for Bugzilla's comprehensive bug tracking capabilities. The ability to track the status of each bug provides better visibility and control over the progress of issues, leading to improved monitoring and prioritization.

Configurability and Customizability: Users have highlighted the configurability and customizability of Bugzilla's interface as a significant advantage. The tool can be easily adapted to meet specific project requirements, allowing teams to tailor their bug tracking process according to their needs, resulting in increased flexibility and efficiency.

Reviews

4 Reviews

Information

Very good issue tracker for development work

Rating: 8 out of 10

Incentivized

July 29, 2016

Use Cases and Deployment Scope

I’ve used Bugzilla at two big projects in my company, and both times have loved how it’s handled our sprint planning, tracking, and review. It has good integrations, custom workflows, and can function well for internal and external use. I also like the Agile plug-ins which provide the ability to use SCRUM or Kanban to manage software projects. Bugzilla allows you to be quite organized, which can be crucial when working with hundreds of tickets. The tools are so in depth and complete, it's pretty amazing!

Pros

It is a great place for our development team to keep track of the cases they are dealing with.
Very easy to install and configure.
The ability to integrate with other softwares.

Cons

Editing flows is hard.
It can be challenging to navigate and slow occasionally.
Personally I don't like the reports and its formatting.

Likelihood to Recommend

Pretty much issue tracking, better visibility into outstanding workload. It allows us to stay organized and to assign tickets to specific people or teams. Bugzilla also helps to monitor workload and review time spent on tasks.

Verified User

Engineer in Quality Assurance (Internet company, 201-500 employees)

Vetted Review

1 year of experience

Bugzilla - most simple and easy to use powerful Defect Tracking System

Rating: 9 out of 10

Incentivized

August 12, 2014

Use Cases and Deployment Scope

Our department uses Bugzilla to trace all development and bug fixing progress. And by connecting with the source control system to trace all checkins. With the add-on extension Testopia, test cases and test plan/progress also gets properly traced.

Pros

Easy to trace development and bug fix efforts
Simplify communication between developer, tester and customer support
With add-on like Testopia more development activities get traced

Cons

Better format of comments
Possibility to update existing comments?

Likelihood to Recommend

It's free and the most popular defect tracking system in the world which is under active development and support.

Verified User

Engineer in Research & Development (Telecommunications company, 10,001+ employees)

Vetted Review

4 years of experience

Bugzilla boon for startups and other who don't need to invest much and need quick turnaround

Rating: 8 out of 10

Incentivized

August 11, 2014

Use Cases and Deployment Scope

Bugzilla was used as overall solution for defect tracking and delivery. It helped the organization in managing entire testing drive in a very cost effective way.

Pros

Open Source
Easy configuration & User friendly
Flexibility & Customized defect flow possible as per project need
Email server conectivity through different servers possible for defect update mailer