TrustRadius Insights for BugHerd are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
BugHerd is very easy to use: Reviewers have consistently praised BugHerd for its user-friendly interface and ease of use. Many users have stated that they find it simple to navigate and get started with the tool, without any reported difficulties. It has been described as intuitive and interactive, with a small learning curve. Overall, users appreciate the simplicity and practicality of BugHerd.
BugHerd simplifies the process of noting issues: Users have found BugHerd to be a valuable tool for bug tracking on web jobs. They appreciate the ability to easily add tasks, assign teammates, set priorities, and more. The features such as automatic screenshots and ticket creation make it effortless to identify and report bugs. Additionally, BugHerd's integration with other tools saves users countless hours and improves communication with the development team.
BugHerd improves efficiency and productivity by keeping everyone on track: Users value BugHerd's organizational tools that allow them to see which tasks are assigned to them and keep track of their progress. The kanban task board provides a visual representation of tasks in progress. Furthermore, BugHerd's project-based in-browser centralized task management makes project management a breeze by eliminating the need for lengthy email threads or spreadsheet task lists.
Loading Reviews List....
BugHerd Reviews
1 Review
Professional, Scientific, and Technical ServicesMarketing & Advertising1
BugHerd has become a must-have tool in our web development process. It provides value for the project managers, testers and developers, as well as the clients. Previously, we had to ask the client to take screenshots of bugs, let us know what browser they were using and any specifics to their screen size and device. That is painful for our clients and not something that all of them could easily find out for us. In addition, it added a lot of unnecessary development time trying to track down that information. BugHerd is the solution that makes all of this process automated and gives us a support-ticket-like system to mage bugs and communicated with the client in a much more seamless way.
Pros
Track web development bugs and issues
Capture screenshots, browser details, device details, screen size details and user comments.
Manage the list of bugs, assign them to a developer and give them due date and priority.
Cons
It would be nice if it offered more integrations.
Workflow could be a little more sophisticated.
Likelihood to Recommend
BugHerd is perfect for a small to a mid-size digital agency and/or internal digital team. It may not have the robust feature set and workflow tools that larger enterprises require, but it is a powerful tool that can handle a wide range of web development situations and can be leveraged by a wide range of agencies and development shops.
VU
Verified User
Director in Marketing (Marketing and Advertising company, 11-50 employees)