TrustRadius Insights for bswift are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Comprehensive Reporting Capabilities: Users have found the reporting capabilities of the platform to be comprehensive and helpful in managing enrollment and benefit administration. Many reviewers appreciated the extensive range of reporting options available, allowing them to generate customized reports that meet their specific needs.
Helpful Customer Assistance: The assistance provided by customer representatives was highly appreciated by users, as it helped them get up and running quickly during open enrollment. Several reviewers mentioned that the customer support team was responsive and knowledgeable, providing timely assistance whenever they encountered any issues or had questions.
User-Friendly Interface: Users praised the easy-to-use interface of the platform, which made it simple for employees to navigate and load data quickly. Many reviewers commented on how intuitive and straightforward the design is, allowing even first-time users to easily access benefits information and necessary files without much training or guidance.
bswift Reviews
2 Reviews
ManufacturingAutomotive1Consumer Goods1
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We currently use BSwift for our benefit enrollments and ACA reporting. Being a company with multiple locations across the country, having a system that allows employees to enroll, manage their benefits, and see costs, allows faster and easier processing of benefits, life events, and payroll deductions.
Pros
Benefit Enrollment
Life Event management
ACA reporting
Cons
Reporting
Easy notification of new enrollments
Autogenerated emails
Likelihood to Recommend
Very easy employee management for adding and terming in the system. Generates automatic emails to employees for easy access to the portal for enrollment. Easy for employees to manage and request their own life events. Great feature to allow admins to "impersonate user" for employees who do not have access to computers so that benefit enrollments can still move forward.
bswift is used as our benefits portal. Our department uses it to show employees their benefits options and help enroll them. The employees have their own log ins so they can manage the benefits themselves as well. bswift allows users to see what each benefit covers as well as what it will cost. It shows users their weekly cost and when their benefits will be active, as well as support numbers to contact the benefit providers.
Pros
Detailing the benefit options available
Giving users their cost per pay period
Telling users when they are eligible to receive benefits
Cons
Bigger text fields
Address auto complete using google maps
Less intrusive virtual assistant
Likelihood to Recommend
bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.
