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AIOps from Broadcom

Score8 out of 10

1 Reviews and Ratings

What is AIOps from Broadcom?

AIOps from Broadcom is a solution designed to enable IT teams to converge full-stack monitoring across the digital environment with intelligence and automation. With AIOps, teams establish proactive, automated remediation capabilities to drive user experiences, while improving operational efficiency. The product is an evolution of the CA Artificial Intelligence for IT Operations (AIOps) platform acquired with CA Technologies by Broadcom in 2018, which combined capabilities from CA Operational Intelligence and CA Automic Service Orchestration.

Top Performing Features

  • Threshold alerts

    Alerts indicating when critical thresholds have been reached

    Category average: 8.7

  • Collaboration tools

    Collaboration tools enable DevOps staff to collaborate by adding notes/comments and also integrating with external collaboration tools like ticketing systems

    Category average: 7.4

  • Server availability and performance monitoring

    Ability to monitor server availability

    Category average: 9.4

Areas for Improvement

  • Out-of-the box templates to monitor applications

    Built-in templates for specific applications

    Category average: 7.5

  • Application dependency mapping and thresholding

    Mapping relationships between the application and its underlying infrastructure

    Category average: 8

  • Virtualization monitoring

    Allows for monitoring of virtual applications and servers

    Category average: 8.5

All in one AIOps solution

Use Cases and Deployment Scope

There are very few players in AIOps space and Broadcom is one of them, AIOps from Broadcom supports full stack observability capability and don't need to depend on other third party tools to achieve end objective. AIOps from Broadcom was used to centralized aggregate event or alerts data as data lake and then churn the data to generate meaningful incident.

Pros

  • Data aggregation and integration from various south bound tools
  • De duplication, Co relation of events and alerts
  • North bound integration with ITSM products for incident management
  • Adding devices in to maintenance mode to suppress alerts

Cons

  • AIOps SaaS which is DX OI is one of fantastic product of Broadcom, if they increase the data injection capacity would be good to compete with other providers
  • AIOps still don't support out of box integration of ITSM product Summit AI which has to put in road map.
  • DX NetOps is one of finest network monitoring tool of AIOps but it should offer SaaS as of now it is on prem solution
  • AIOps Dashboarding should be more advance ,it is outdated and not much attractive.

Return on Investment

  • AIOps redacted MTTR, Quicker RCA
  • Less MTTD
  • Optimization of SRE team sizing, as required less effort to manage AIOps

Usability