True Believer
Pros
- Provides a canvas to create whatever is needed to engage the audience in the open innovation session. such as allowing video/picture inserts, custom design, document inserts, etc).
- Allows users the ability to easily share their ideas and/or comments, while also building on others ideas.
- Enabling an end to end experience for the user to offer ideas or share thoughts, allows voting and competition, prioritizes ideas based on popularity from audience, and provides the ability to track implementation/ROI of top ideas.
Cons
- The backend project management portion could be easier to utilize and connect idea from inception to execution.
- In a large organization having multiple approvers and viewers of the prioritized ideas can be challenging.
- Would love to see a robust report and measurment tool that connects the full story of the idea.
Return on Investment
- Within the 1st year we had over 20,000 unique users sign on and participate in an idea challenge.
- Significant cost savings opportunities identified, while also gaining client advocates and repeat business.
- Increase efficiency and effectiveness, and improve quality, while reducing cycle times.
