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Breezeway

Score7.4 out of 10

3 Reviews and Ratings

What is Breezeway?

Breezeway is a property care and messaging app designed specifically for vacation rental hosts and hospitality managers. With this software, users can automate their operation tasks while elevating the overall guest experience by ensuring that every aspect of the home meets specific standards. The desktop and mobile apps allow property owners to easily schedule service tasks, coordinate work with staff, send messages to guests, share reports with owner clients, control access and security, as well as integrate with systems and IoT devices.

The user-friendly dashboard combines data from integrations, teams, and historical jobs to ensure efficient assignment of jobs at the right time to the right person. Staff can perform detailed work using customizable checklists on the mobile app that complies with company brand standards. SMS messaging tools are built especially for short-term rentals operators' stay on top of in-house issues increase guest satisfaction and drive revenue during gap nights. Breezeway reporting programs allow users to acquire referral business increases retention rate owner acquisition rates because it provides them what they need. When coordinated with property management software via API integration cleaning inspections maintenance happens automatically without confusion- ultimately delivering perfectly prepared homes!

Breezeway saves many headaches

Use Cases and Deployment Scope

We currently use Breezeway for all of our maintenance and inspector work orders and checklists in our day to day operations. We use this to track issues and report issues and stay on time in completion. We further use the software to message with our guests quickly and seemlessly across all of our team members.

Pros

  • Organize tasks to complete
  • Message back and forth with guests
  • Ease of reporting issues in the field and doing further in depth analysis on the computer
  • Automatically create tasks based on workflows
  • Maintain property specific details as needed

Cons

  • Creating a marketplace for cleaners and repair specialists would be helpful
  • A payment processor for vendors would be helpful

Most Important Features

  • Task tracking
  • SMS messaging
  • Workflows for tasks / cleans

Return on Investment

  • Return on investment by tracking issues and charging as needed for repairs completed
  • Less guest complaints due to better tracker and quicker response times when issues arise
  • Better insurance claim approval with more details submitted by field workers