TrustRadius Insights for Braintree, a PayPal service are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Clean and intuitive interface: Several users have praised Braintree for its clean and simple interface, stating that it makes the platform easy to understand and navigate. This positive feedback suggests that many reviewers appreciate the intuitive design of Braintree, which enhances their user experience.
Flexible payment intervals: Many users have mentioned the value they find in Braintree's flexible payment interval options. This feature allows businesses to receive money at various intervals that suit their needs. The ability to customize payment schedules is highly valued by these customers, as it provides them with greater control over their cash flow.
Easy implementation for developers: Numerous reviewers have highlighted how easy it is to implement Braintree for developers. They mention that the platform provides clear documentation and resources, making integration a smooth process. This positive feedback indicates that Braintree offers comprehensive support to developers, enabling them to easily integrate the platform into their systems.
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Braintree, a PayPal service Reviews
2 Reviews
Engineering
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It is used in the tech department, as our primary payment provider gateway. We use to to charge our customers for our service via a recurring monthly subscription, with discounts and custom plans. We also sell gift cards of our service, in 3, 6 and 12 month varieties, charged via Braintree as one-off payments.
Pros
Once it is set up, it has not given us almost any problem.
Allows customization of most parameters.
Offers drop-in forms (although we don't use them), and also custom ones.
Cons
They do not provide API access to discount and plan creation, so we have to do it by hand on their web console.
It's hard to configure the charge detail in the customer's bank statement.
Their web UI logs out really fast. It's annoying to have to re-login every few minutes.
Likelihood to Recommend
Braintree excels both for services that are suited for a recurring payment system as well as for one-off payments, so whether you offer a service or a product, it will solve your needs. Since it is highly customizable in terms of discounts and plans, promotions can be set up exactly the way you want them. They also support working with multiple currencies.