BlueSnap Information Reviews & Insights

Score8.8 out of 10

10 Reviews and Ratings

Community insights

TrustRadius Insights for BlueSnap are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Impressive Security Features: Several users have found BlueSnap's security features to be impressive, with the software offering robust measures for processing payments securely and complying with regulatory and tax requirements. This has instilled a sense of trust and confidence in using the software.

Fast and Secure Payment Process: Many reviewers have praised BlueSnap for its fast and secure payment process from start to finish. Users appreciate the reliability and trustworthiness of the software, which contributes to a seamless payment experience.

Comprehensive Developer Documentation: Users have highlighted BlueSnap's precise developer documentation as a positive aspect. The software provides clear and comprehensive guidance for developers integrating it into their systems, ensuring smooth integration processes.

Reviews

2 Reviews

Information

BlueSnap saved us from a lot of headaches

Rating: 8 out of 10

Incentivized

August 1, 2018

Use Cases and Deployment Scope

We made the transition from another payment platform to BlueSnap and it's made a huge difference in our organization. The old system, Zuora, was very time consuming to operate with and made subscription payments by credit card a manual process for us. As our business scaled up from 1000 to 20,000 client accounts it would not have been feasible to scale our billing team 20 times due to both space and salary expense.

Pros

Automated recurring billing for subscriptions
Allowed us to set up integrated credit card payments within our registration process
Redundancy

Cons

Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
Reporting is robust but complicated.
Having support staff on both coasts.

Likelihood to Recommend

Very well suited for a recurring subscription based business as well as anyone who is collecting payments for service businesses over the web. It's not great for template based e-commerce solutions. We use a different processing system for those channels.

Verified User

Contributor in Finance and Accounting (Internet company, 51-200 employees)

Vetted Review

1 year of experience

Easy payments and increased cash flow

Rating: 10 out of 10

Incentivized

July 23, 2018

Use Cases and Deployment Scope

BlueSnap is used by our clients to collect online payments during their registration seasons. It is used by many of our clients who look to automate the collection of data and payments. BlueSnap makes it easy to integrate their technology into our platform for easy payments. This includes reporting, refunds and auto billing.

Pros

Payment conversion. They use many processors to ensure the capturing of payment.
Reporting is clear and accurate. Clients needing to reconcile their activity can accurately audit their financials and activity.
Support is quick and they take ownership.

Cons

Pricing for Amex transactions can be better.
Client on boarding can potentially be automated.

Likelihood to Recommend

BlueSnap is well suited for software companies looking to automate payments in their platform. They excel in international transactions.

Verified User

Vice-President in Sales (Computer Software company, 11-50 employees)

Vetted Review

Reseller

8 years of experience

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