Excellent CRM that fits many industries
Use Cases and Deployment Scope
We use it to track our employer and student interactions for the purpose of reporting and tracking.
Pros
- Transparency - compliance
- Dashboards
- Client management
Cons
- Automation can be a bit more robust, still requires a bit of fixing to make it work consistently
- Target estimations are not very deep
- Dashboards could be more customizable for different use cases.
Most Important Features
- Dashboards
- Client Management
- Canadian Datacenters
Return on Investment
- Much more functional than a traditional database
- Dashboards provides a great single-source information for reporting
- Client management ensures stakeholders are connected
Alternatives Considered
HubSpot CRM and Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
Other Software Used
Sugar Sell (SugarCRM), Raiser's Edge
