Bluehost Reviews & Insights

Score5.4 out of 10

51 Reviews and Ratings

Community insights

TrustRadius Insights for Bluehost are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Compatible with popular CMS packages: Users have found Bluehost to be compatible with popular content management system packages such as Wordpress, Joomla, and Drupal. This compatibility has made it easy for many users to work with different platforms and manage their websites effectively.

Solid uptime performance: Many reviewers have praised Bluehost for its solid uptime performance. They mention that their websites rarely experience downtime, which is a crucial factor in maintaining an online presence and ensuring a positive user experience for visitors.

Affordable hosting plans: The affordability of Bluehost's hosting plans has been highlighted by several users. They appreciate the cost-effectiveness of the plans, particularly for small projects and individuals on a budget. This affordability allows them to get reliable hosting services without breaking the bank.

Bluehost Reviews

3 Reviews

Mid-sized Companies (51-1,000 employees)

One-Stop Website Solution

Rating: 10 out of 10

Incentivized

November 7, 2019

Use Cases and Deployment Scope

We hold an annual education conference and use Bluehost (and their tools) for creating, maintaining, and hosting our site. Their "all in one" approach lets us set up a custom domain, build the website, and track visitors. Being able to manage everything from one place has simplified the entire conference experience for the people who manage the event.

Pros

Customer service/tech support is simply top-notch. Being able to pick up the phone, get help, and not get charged for it is rare in the tech-support world.
Their Dashboard/C-panel has a wide selection of popular tools and options to make website design and all that goes with it very easy. Lots of choices; they are more than a simple hosting service.
Keeping their tools up-to-date. I never have to worry about upgrades or having the latest features; it just happens automatically!

Cons

Although their upgrades are generally awesome, when the GUI changes, it can be a challenge to find what you are looking for (i.e. "where did that go?").
It might be nice to have a "simplified" view for new users; the number of options can be overwhelming for someone not familiar with web development/hosting.

Likelihood to Recommend

Bluehost is well suited for a person or organization looking for an all-in-one solution for having a web presence. Both new and experienced users can take advantage of their tools at a very reasonable investment of time and money. They are dependable regarding "uptime" and provide first-rate customer service and tech support. Trying to cobble together all that they offer from separate vendors would be a tremendous waste of effort; Bluehost has it all!

Verified User

Employee in Information Technology (Education Management company, 201-500 employees)

Vetted Review

15 years of experience

A complete managed hosting service

Rating: 8 out of 10

Incentivized

February 27, 2019

Use Cases and Deployment Scope

BlueHost is a well-known web host widely awarded on many review sites and by industry insiders as a top choice for web hosting, although it typically is not our first choice. Bluehost currently hosts over 2 million websites globally and provides a wide variety of web server hardware options running primarily on a custom software stack based on cPanel & CentOS. Internally, Bluehost uses OpenStack & KVM virtualization for data center networking at scale. Many web designers and developers prefer Bluehost because of their strong dedication to the open source community. Bluehost is a decent choice for WordPress because of its Optimized Hosting for WordPress (OHWP) platform. Bluehost also provides various options for Shared, Cloud, VPS, and Dedicated web hosting plans for their customers.

Pros

Heavy focus on WordPress, with WordPress installed by default on all new accounts.
Custom-branded cPanel with all of the industry standard features.
Affordable cloud hosting with solid performance/reliability.
Optimized plans specifically for WordPress and WooCommerce.
Free & paid integrated SSL certificates for eCommerce websites.
Personal & direct customer phone support based in the US.
Numerous add-ons available, such as G Suite, Spam Experts, SiteLock, etc.

Cons

The basic hosting plan only allows you to host 1 website.
Charges $149 for migrating your existing website over to them.
No pro-rated refund after 30 days.

Likelihood to Recommend

Bluehost is a decent all-around choice for web hosting with professional web development and domain management features that are particularly ideal for WordPress websites and blogs. They have a good reputation within the industry as a company that invests heavily in new technology and platform innovation. Bluehost has made a lot of improvements to customize their back-end administration (AMP & control panel) by working to improve the usability and design of the browser interface. Bluehost is primarily focused on customers who use WordPress and we would recommend either their hybrid cloud or managed WordPress platform, which provides everything that you need to build and maintain a popular website. All in all, Bluehost is a well-established brand that continually improves its hosting products, regularly upgrades their data center hardware, and is generally considered a leader in the development of new cloud hosting platform services.

Verified User

Project Manager in Product Management (Consumer Goods company, 501-1000 employees)

Vetted Review

1 year of experience

Bluehost: a great place to start your online business

Rating: 9 out of 10

Incentivized

December 8, 2018

Use Cases and Deployment Scope

We use Bluehost as our web hosting provider for multiple sites and domain names. It is primarily used by the Marketing and IT teams to manage our websites.

Pros

Setup is easy, and intuitive.
Customer support is very helpful and responsive.
It's easy for just about anyone to get started.
Price is very competitive.

Cons

There are some functions that are hard to access.
Advanced users may need more capability.
Bluehost will install a plugin automatically in Wordpress that you may not want.

Likelihood to Recommend

Bluehost is great for entrepreneurs, small startups, and anyone wanting to get started blogging or publishing online. It may not be the best solution for large companies or enterprises, or developers who are wanting more flexibility.

Verified User

Director in Marketing (Wholesale company, 51-200 employees)

Vetted Review

2 years of experience

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A complete managed hosting service

Rating: 8 out of 10

Incentivized

February 27, 2019

Use Cases and Deployment Scope

Pros

Heavy focus on WordPress, with WordPress installed by default on all new accounts.
Custom-branded cPanel with all of the industry standard features.
Affordable cloud hosting with solid performance/reliability.
Optimized plans specifically for WordPress and WooCommerce.
Free & paid integrated SSL certificates for eCommerce websites.
Personal & direct customer phone support based in the US.
Numerous add-ons available, such as G Suite, Spam Experts, SiteLock, etc.

Cons

The basic hosting plan only allows you to host 1 website.
Charges $149 for migrating your existing website over to them.
No pro-rated refund after 30 days.

Likelihood to Recommend

Verified User

Project Manager in Product Management (Consumer Goods company, 501-1000 employees)

Vetted Review

1 year of experience