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Blueface

Score8.8 out of 10

3 Reviews and Ratings

What is Blueface?

Blueface, a Comcast Business Company, is a Unified Communications as a Service Provider (UCaaS) offering a cloud business phone and SIP trunking for small to enterprise size business customers.

Has the ability to synchronize our calls.

Use Cases and Deployment Scope

Our mobile virtual receptionist can be fully customizable.

Communications and collaboration are more optimal through

screen sharing, instant messaging and audio and video conferencing, we can

interact with co-workers from anywhere.

Business Landline phones can be added to a desk instantly,

with no additional hardware required, and are ideal for setting up an office or

other location without wiring.

Our Windows or Mac computer can receive calls directly.

Pros

  • You can control your calls, wait, hang up, transfer, intercept, and park for a better client experience without being bothered.
  • You can control and keep an eye on calls from your preferred users and groups by personalizing your display.

Cons

  • I would like the Blueface subscription price to be more affordable.

Most Important Features

  • You may apply your automated office opening hours to your phone system's call routing/strategy and route calls based on the time of day.
  • It is possible to find work groups, assign phone users and communicate with everyone within a range of a number.

Return on Investment

  • You might save money and have more effective business communications.
  • Track your calling patterns and make business decisions based on statistics.
  • Through the device history, you can monitor any changes or issues.
  • You can remotely check the availability of your employees using Blueface BLF.

Alternatives Considered

Microsoft Teams, Talkdesk and CloudTalk

Other Software Used

GoTo Connect, Webex App, Dialpad Talk