Blackbaud eTapestry

We use this product regularly to manage our prospect and donor relationships. All reports are pulled from here to gain relevant and updated information. If we didn't have this system for our whole team to keep track of individuals, we wouldn't be as strong. There are a variety of different products within Blackbaud eTapestry, and we use a good number of them.

• New fundraising opportunities discovered
• Time saved researching
• Good information repository

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

We used Blackbaud eTapestry for our Donor Management system for our organization since 2012.

• easy to see who monthly donors are

DonorPerfect

We used Blackbaud eTapestry as our donor database - we kept contact information and history on individual and organizational records, we tracked our donations (monetary, gifts-in-kind, etc.), and ran reports for analysis. Blackbaud eTapestry was good for the level of donor stewardship and the number of donor records at our mid-size organization.

• Constituent management was easy for all members of the Development team, not just the database administrator, meaning everybody could find information easily and quickly

Blackbaud Raiser's Edge NXT and Raiser's Edge

Constant Contact, Microsoft 365

We use Blackbaud eTapestry in our day to day fundraising activities. We use it to store supporter information, document donations, run queries and reports, compose and send communications and to make bank deposits. This software system supports all of our fundraising needs in one software system.

Blackbaud eTapestry is very easy to use and is user friendly. Credit card transactions can be made seamlessly. Recording data has never been easier!

The program is also fully customizable for data fields. If you have volunteers, different affiliates, personal information or anything in particular you want to track, you can!

• With the rising costs of the program, Blackbaud eTapestry has driven our ROI down. In 2024, we had a 62% increase in the cost of the software alone. In 2021 and 2022, our fundraising was down, so with a lower revenue stream and extensively increasing costs, Blackbaud eTapestry may not be your best choice.
• The positive impact is that the program is simple to use and to learn how to operate the program is easy. Data entry is a breeze and so is reporting. We love these features.
• We do not use the email finder service and had to remove and manually enter the emails and social media names we gather from our constituents. These services did not return the accurate emails or social profile names, therefore it cost us more time to remove them and identify the appropriate ones.
• Direct integration with Blackbaud Merchant Services and the ease of exporting to QuickBooks is a plus for our small organization.
• During budget time it took more than three months to get an accurate quote for renewing the software (and a quote that was not someone else). The customer service and account management lacked communication, lacked an understanding of who they were communicating with and has not made a positive impact on our organization.

DonorPerfect, Bonterra Guided Fundraising, Virtuous CRM, Little Green Light and Sales Boomerang

Microsoft 365 Business Premium, Google Analytics, QuickBooks Online

• eTapestry has allowed us to diversify the ways we organize and reach out to our donors.
• eTapestry has added in the planned giving component, so now we have to opportunity to walk our donors through the planned giving stages and track our means of communication.
• In the last year, eTapestry took the journal entries and separated out the mass contacts (such as mass mailers, thank you batches, etc...). This has helped us manage our partners in mission more easily and to see the big picture of the donors giving history.

The Raisers Edge, DonorPerfect and 1CRM

Microsoft 365 Business, Google Analytics, Influitive AdvocateHub